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Reviews, get directions and contact details for Coles

Coles

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Welcome to Coles Ballarat. For Coles customer service enquiries or to discover what's happening in our stores, please visit www.facebook.com/coles.

Address: 6-20 Peel St S, Ballarat VIC 3350, Australia
Phone: (03) 5331 6411
State: Victoria
City: Ballarat
Zip Code: 3350


Opening Hours

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: 6:00 AM – 12:00 AM
Saturday: 6:00 AM – 12:00 AM
Sunday: 6:00 AM – 12:00 AM


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Reviews
Very disappointed with this so-called service. Last time items were missing from delivery, and my wife was accused of lying about this. This time I ordered and was told it would be ready between 11 and 1130. I made my way to supermarket at 1130 no sms received yet. When I checked order through email it said that It had been picked up. Made my way to the door and was told the order was ready but I had to wait, with that I was very unhappy and swore but not the staff member. After 40 minutes waiting my order finally arrived and the staff member informed me that my custom was no longer welcome at this store. To add insult to injury 2 items of oat milk where missing.nnWe spend $300 per week on average at this store and wont be back ever again.
Have to say after reading these dreadful reviews and being new to Ballarat that I'll never go to this Coles store and will be wary of any other Coles stores in the area. Appallling attitude, rudeness and even slandering a customer to a work colleague! Very surprising, actually as I've never experienced this in any other Coles store in Australia! These employees should be sacked, not allowed continue with this conduct.
This was my first visit and found a good place in this small city to shop with.nnThey have good parking space and got most of the selves full of stock.nnEverything was so easy to find and the staff was nice and friendly as well.nnGives you all the information even if you are new to the place and need to know something.nnLikes my shopping here. Cheers
I ordered On for Uber eats to get Coles, paid full price for fish that goes off today there was no disclaimer and no markdown price, I paid full price only to receive fish that goes off today and as you can see from the photos what I paid for and what the price was marked down to, I’m disappointed and disgusted so heads up to everyone to never get coles delivered I wouldn’t even feed this to my cat because I wouldn’t want her to get sick
Have walked in store to deli section. A woman who's looking at me and deliberately talking to his colleague. Apalling service, very rude. They are not fit in the customer serving role by their attitude
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