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Reviews, get directions and contact details for Cyclescape

Cyclescape

About

Welcome to Cyclescape!
We're a family-owned bike business that's been doing things a little differently since 2012. Come and check us out.

Story

If you've visited us before, you'll know that our number one aim is to provide outstanding customer service. Because looking after our customers is the most important part of what we do.
And if you haven't visited us before, we look forward to welcoming you to the Cyclescape Family!

Thanks to our friendly and approachable staff, you'll feel right at home whether you're a beginner rider, or an experienced cyclist. With many years of professional experience, we pride ourselves on being able to offer sound advice and impeccable technical knowledge to all types of riders - not just the Elite cyclists.

You'll find us in two different locations: one on Sturt Street in Ballarat, and one on St Andrews Avenue in Bendigo. We carry a full range of Trek Bikes, which includes road bikes, mountain bikes, city bikes and kids bikes. We also have a complete line of Bontrager accessories, so we can get you kitted out before your next two-wheeled adventure!

To help keep you rolling, we also have a fully equipped workshop to take care of any necessary repairs and routine maintenance for your bike. We service all brands and all types of bikes at Cyclescape, and we also provide a free, up-front and no-obligation quote for every customer. So you know exactly how much your repair will cost.
Our experienced mechanics are here to look after your pride and joy, and we always ensure that the job is done properly, no matter how long it takes.

We're open Monday through Saturday at both our Ballarat and Bendigo locations, though check out Cyclescape.com.au for specific opening hours.

Address: 111 Sturt St, Ballarat VIC 3350, Australia
Phone: (03) 5333 2211
ua.moc.epacselcyc@ofni
State: Victoria
City: Ballarat
Zip Code: 3350


Opening Hours

Monday: 10:00 AM – 5:30 PM
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 6:30 PM
Thursday: 10:00 AM – 6:30 PM
Friday: 10:00 AM – 6:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed


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Reviews
Unbelievably good service from Matt and his team. They never fail to go the extra yard.
7 years ago (07-01-2018)
I was so happy with the purchase of mountain bikes for my two kids, I bought one for myself too! Great service, great advice.
8 years ago (17-08-2017)
Clancy took control of a conversion of my lefty to a single speed. The guys kept me in the loop regarding best options (not necessarily most expensive), and the build was fantastic. Will recommend for friendly, professional, personalised service.
9 years ago (05-01-2017)
Only just started dealing with these guys and they have been fantastic! They went out of their way to look at my budget bike on the spot after I had stuffed up a gearing adjustment. Not only did they fix it for me to get me through to a service but spent time just explaining a few things about what could be done to fix the bike up a bit. Impressed with their friendliness, helpfulness, time given, more than reasonable charge for their time and their non judgement about the bike. What they seemed most interested in was keeping me on the road. Thanks! Very impressed. That kind of customer service draws you back.
10 years ago (25-01-2016)
Firstly, having finally found an activity that is just so much fun, but secondly such a great workout for your body and mind at a middle age. It`s so important to find the "right" bike that suits the riding style of the rider. With so many products on the market today, that simply choosing a bike can leave the rider feeling either "very satisfied" or feeling that they may have possibly "rushed in" to their choice. This where i have personally found that the Team at cyclescape have more than understood the need to "get this right". They ask all the right questions, that are not just for where the rider is right now, but where the rider may be in the future. The fact that a team member even engaged in a ride on the trails with me, to help develop my personal riding style, shows "real" commitment to the customer,that lets me know that this just so much more than riding a mountain bike. This is an "amazing" local bike store that is just so passionate about the "ride" and therefore the sale to the customer. Just so glad that i found a Local bike store that is driven by "passion" for the ride.
10 years ago (13-08-2015)
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