JB Hi-Fi

Reviews, get directions and contact details for JB Hi-Fi

Address: 24-26 Mair Street, Ballarat VIC 3350, Australia

Phone: (03) 4313 5000

Website

State: Victoria

Zip Code: 3350

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Can't go wrong with the service at jb.  Really like the attitude of the staff - laid back, great knowledge, no fuss and helpful.  They're my go to for everything electronics for their no fuss returns if something goes wrong with the product.

For the past couple of days I’ve been trying to get my microwave fixed from JB hi fi but they keep on saying that it can’t be done as it is just 2 weeks out of manufacturers warranty. It’s been there once already with the same issue which they should’ve replaced in the first place. Then I met Elle at the phones counter and I have to say her service was exceptional! From the moment I walked in, she greeted me warmly and made me feel welcomed. She was attentive and really listened to what I had to say, offering thoughtful recommendations and tried to resolve the issue.nnShe even talked to her manager and came up with a solution rather than just saying it can’t be done. She was patient and very helpful. Thanks to her, I left the store confident and satisfied with the outcome. I highly recommend seeking her assistance if you want great service with a smile!nnGood Job Elle!

I bought some ear buds which were fairly expensive last weeknI had trouble fitting them into the ear I took them back & spoke to a staff member who gave me a few hints so tried again at home However this didn’t help me I went back yesterday . The staff were very helpful and gave me a refund  as they didn’t have any suitable small ear buds to fit me They knew what type I needed but didn’t have them in stock so I was unable to swap them over..nStaff were so helpful….much appreciated.

Thumbs up to JB Hi-Fi who are always willing to help, by ordering in certain Vinyls or cds/DVDs that they may not have in at that certain time.   Great to do business with.

Great place to get the most technological stuff and collectibles. Love their price match policy and are always reliable. Most of the things I have in my house are from them. Though twice it has happened that the stuff I received became faulty but since they were in warranty period they offered me to replace or refund it without much fuss. The only thing why they lost 1 star is due to the wait time as you have to keep finding staff who are free as most of them are being taken by the other customers. Also the staff doesn't know much about the products or suggestions or offers etc so you need to be knowledgeable between differences between different products and their features before going there. Otherwise always a nice experience to go there, sometimes I just go there to browse the stuff which they have and I ended up buying something

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JB Hi-Fi

Reviews, get directions and contact details for JB Hi-Fi

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