JB Hi-Fi

Reviews, get directions and contact details for JB Hi-Fi

Address: 24-26 Mair Street, Ballarat VIC 3350, Australia

Phone: (03) 4313 5000

Website

State: Victoria

Zip Code: 3350

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

The staff were very helpful. I made an error on my click and collect order by selecting the wrong store. Despite being very busy on Black Friday, the team tried to call the other store who were also under the pump. They were able to get it all sorted and were very calm and relaxed. Several staff members checked in to ensure we were being looked after. I shop at this store often and haven't had anything but good experiences.

For the past couple of days I’ve been trying to get my microwave fixed from JB hi fi but they keep on saying that it can’t be done as it is just 2 weeks out of manufacturers warranty. It’s been there once already with the same issue which they should’ve replaced in the first place. Then I met Elle at the phones counter and I have to say her service was exceptional! From the moment I walked in, she greeted me warmly and made me feel welcomed. She was attentive and really listened to what I had to say, offering thoughtful recommendations and tried to resolve the issue.nnShe even talked to her manager and came up with a solution rather than just saying it can’t be done. She was patient and very helpful. Thanks to her, I left the store confident and satisfied with the outcome. I highly recommend seeking her assistance if you want great service with a smile!nnGood Job Elle!

Can't go wrong with the service at jb.  Really like the attitude of the staff - laid back, great knowledge, no fuss and helpful.  They're my go to for everything electronics for their no fuss returns if something goes wrong with the product.

I bought some ear buds which were fairly expensive last weeknI had trouble fitting them into the ear I took them back & spoke to a staff member who gave me a few hints so tried again at home However this didn’t help me I went back yesterday . The staff were very helpful and gave me a refund  as they didn’t have any suitable small ear buds to fit me They knew what type I needed but didn’t have them in stock so I was unable to swap them over..nStaff were so helpful….much appreciated.

Fantastic service!! I bought a phone from JB Ballarat and Nella assisted me - nothing was too much trouble. Knowledgeable, patient, unflappable and keen to make sure everything was understood by me and I was happy.nDo yourself a favour and seek out Nella, when nothing seems to be straightforward she is the one to get the job done.n

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JB Hi-Fi

Reviews, get directions and contact details for JB Hi-Fi

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