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Reviews, get directions and contact details for Chipmunks Playland & Cafe Cranbourne

Chipmunks Playland & Cafe Cranbourne

About

Chipmunks Playland & Cafe is coming to Cranbourne.

Open 25th November 2015

Story

Chipmunks is the perfect place to party & play all day. C

Please find below a link to our playground rules
http://www.chipmunks.com.au/playground-rules/

Please do not visit any Chipmunks Playland & Cafe if you or your child has experienced vomiting or diarrhea in the last 48 – 72 hours.

Chipmunks Social Media Policy

Chipmunks Playland and Cafe prides itself on providing a great place for families to come and party and play all day. Our Facebook page is designed to be a friendly and fun place and we’ve put together some guidelines. If you post anything that doesn't comply with Facebook's Terms of Use or any material that is:

• defamatory, indecent, offensive, profane, unlawful and/or threatening – either to other people or organisations or to us
• abusive, name-calling and/or is a personal attack
• abusive and/or mis-representative of our company
• spam, promotional material and/or links to third party websites
• in breach of the rights of another person - including their privacy or intellectual property rights

Then we reserve the right to remove the post(s), and if you persistently post in breach of these guidelines, we reserve the right to block you from posting.

Employees participating in discussion on our Facebook page are reminded of their obligations under their employment agreements and or internet / email policy, and we ask you to please direct any staff issues to your Store Manager.

Remember that comments or other materials posted by users on this site don't necessarily reflect the view of us or our employees. While we try to ensure information we provide on this page is error-free, we don't warrant its accuracy, currency or completeness or suitability for its intended use and we may change the information provided on this page at any time and without notice.

We, our licensors or other users own the rights in any materials posted or provided on this page and you must obtain permission from the relevant owner to copy or otherwise use any such materials.

We may hold personal information submitted to us by you through the use of this page and you have the right to access and correct that information under the Privacy Act 1993.

To the extent permitted by law, we exclude all liability in any way to you in connection with this Facebook page (including your use of or access to this page).

In these Terms of Use, "we" or "us" refers to Chipmunks Playland and Cafe and its associated companies.

Please find below a link to our playground rules
http://www.chipmunks.com.au/playground-rules/

Thank you
Charlie and Chipmunks team
[email protected]

Address: 398 S Gippsland Hwy, Cranbourne VIC 3977, Australia
Phone: (03) 5996 9887
ua.moc.sknumpihc@enruobnarc
State: Victoria
City: Cranbourne
Zip Code: 3977


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 7:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Just want to thank the friendly staff for going above and beyond every time my daughter and I visit. Couldn't recommend this place enough! Food is fantastic and it's such a great atmosphere... my niece recently had her party here too and we all had a ball! Keep up the good work- kids love you! Thankyou
7 years ago (24-03-2018)
Brought my nephew here and it's a great place to bring the little one and enjoy a coffee. The place is very clean and the staff are really amazing. They went above and beyond which was very touching. I will definitely be coming back when I'm baby sitting.
7 years ago (23-03-2018)
First time coming to chipmunks tonight, I had a great experience! Not only are they open until 7:30 on a Friday night, but I couldn't fault anything. Great food, staff provided a great service, especially a young blonde worker which I believe her name was Sara who was very helpful and attentive. Great service, will be coming back again. 5/5
7 years ago (23-03-2018)
If there is a zero star rating here that is what I will give them, as that is what they deserve. But there isn't. So i have to give them one star just for me to be able to post my review. I wouldn't recommend this place to have a birthday party. Very disorganised and staff were not that accommodating and friendly. I have booked for a bash birthday party. What it says on the website that whenever you celebrate your party on a weekdays on school day you will get 20% off the package whatever package you are getting. On the day of the party they told us that they don't do that and it is only for the basic package. How can they change that even if i do have a proof that i have showed to them and it is listed on the chipmunks website!!!! This is just one story of the many problems and stress they cause us during my daughter's party. I went there personally to pay the full price of the bash package we would like to get for my daughter. The staff told me this is what i need to pay. So i have given her the payment. By the way, this indoor playground ask us to pay the full price even before the party starts. On the day of the party they said it is only a basic package we have paid for. So no food platter has been prepared. I went there 4 days to pay the full price for my daughters party to have a bash package. My husband even rung them to confirm the birthday package and they said everything is alright and yes we are having the bash, food platter and we have paid the full price. As a courtesy they should have informed me before the party that we are not having any food platter at all to sort it out before hand and not leave it on the day of the party. After some discussion with the staff they said that they can only prepare a hot food platter instead of the sandwich platter we first requested. We insisted to have a sandwich platter because that is what we would like to have. Anyway, after too much talking they said they will do it. Still not end of the problem they caused us. It's time to give the giveaways, they have prepared only colouring books. I ask them I would like to have a chipmunks bottle or a lunch box. They said they don't have it in stock. I have seen they have it on the shelf i told them i will take it. they could not give it to us as it is only for display. What! After a long discussion again they have given that to us. Too stressful time for us. Chipmunks Cranbourne has given us so much problem on what is supposed to be a happy day for all of us. I will never come back to this indoor playground again. Ever in my life..... I hate this place. I hate the people who we dealt with. Clearly in the first place it was their mistake but no apologies was even given to us. And what they have done was giving problem one after the other. I am so angry....
7 years ago (23-03-2018)
Wonderful helpful staff on our first visit today. My son said his tummy hurt and I asked for a bucket, he was sick in it just as we were leaving. Staff gave him a water and she even gave my little daughter a cookie and watched her while my son and I washed our hands. Got a fresh bottle of water for our trip home. Excellent service in a stressful time. The play equipment was so much fun for us all. Thank you for looking after us!
8 years ago (21-12-2017)
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