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Reviews, get directions and contact details for Chemist Warehouse South Melbourne

Chemist Warehouse South Melbourne
Address: 310 Clarendon St, South Melbourne VIC 3205, Australia
Phone: (03) 9699 2042
State: Victoria
City: South Melbourne
Zip Code: 3205


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Had a great shopping experience the other day with Claire. She was really helpful and informative with the products I was buying as I’ve never purchased these before. Time wasn’t an issue she didn’t rush me as I needed to know a few things about each product I was buying. Very happy customer will definitely be going back to the shop and getting Claire’s help in the future.
I've been coming to this pharmacy since it opened. The owner is passionate about his store and super friendly. Marion and the rest of the pharmacy team are very helpful, Tony the pharmacist who used to work there was the fastest prescription filler in all of victoria and so nice and friendly. This store may get a few bad reviews but if you went there weekly as I have been for the last 15 years or so you'd know this store does everything it can to meet your needs no matter how under the pump they are. My only con would be security checking bags. They should be trained in what meds are already paid for and allowed out the door without going to the counter. But overall I congratulate them on renovating and opening up the store to have bigger aisles and more stock.
Unfortunately they didn't offer the products I was liking for but they were SUPER helpful in helping me find out.nnWhen you first walk in, you might be overwhelmed by the high stacks of products tags. I immediately asked a worker stocking shelves if she had some products and she immediately stopped and supported. Amazing service! Just wish they had the products I was looking for.
I recently visited Chemist Warehouse in South Melbourne to exchange a fragrance, and the experience was extremely disappointing. The Australian guy handling my return was incredibly rude and unprofessional. While I understand and respect the exchange policy, the way he and the rest of the staff reacted was completely unacceptable.nnThe entire team seemed disinterested, lacked basic customer service skills, and didn’t even bother to greet customers with a smile. It felt like they were doing me a favor by simply being there, rather than providing any real service. The staff’s attitude and behavior made the whole process unnecessarily stressful and frustrating.nnIf you're looking for a positive shopping experience, I’d recommend avoiding this store. Dealing with the staff here is a waste of time, and it’s clear they need serious training in customer service.
Can some one please let me know whether I should expect any service at all at chemist warehouse stores? or are staff employed to just stock shelves… it’s seems that if you ask staff to assist they look at you as though you’ve just insulted them.. Am I expecting too to think that people who work in a store should know about the products on their shelves… ?nI can see why prices are low because service is zero…
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