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Budget Car and Truck Rental Footscray

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Budget Car and Truck Rental Footscray
"Get the best car, van and truck hire deals at Budget Car & Truck Rental Footscray! With over 220 car hire locations in Australia, you're Good to Go with Budget."
Address: Whitehall St & Hopkins St, Footscray VIC 3011, Australia
Phone: (03) 9295 2777
State: Victoria
Zip Code: 3011


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: 8:00 AM – 12:00 PM

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Reviews
Service: Friendly and quick. We called and went there straight to pick up the car. Cost: Got to rent a car new Kia Cerrato for ~$100/day; There is an option to reduce excess to ~$800 in case of an accident, whoever is at fault, by paying $35/day. Deposit $200 Car: Only issues were low tyre pressure and low washer fluid during our drive. Minor scratch already existed. They said they would email scratch details, but we didn't receive the email. Need to return car full tank again. Facility: Location is close to public transport: bus or train. We went there because few car rentals in the city are full or have closed. They let me use clean toilet there, thanks.
Rude and dismissive staff. The worst customer experience possible. They over charged for fuel when the tank doesn’t have a way to measure when it’s full and didn’t explain km usage so over charged for that. Avoid them at all costs.
Booking online was simple though it is not reassuring to note that all bookings are subject to availability on the day. This makes me think that if they over book then there's a chance you'll miss out. Thankfully this didn't happen to me and the upgrade coupon I used online was successfully fulfilled on pick up. The car was appropriate to what I had booked however the interior felt and looked quite dusty and dirty, like it had only ever received a quick wipe over. One at my accommodation I thoroughly cleaned every surface within the car which made a huge difference! After I had done this I was quite happy with the car. The total cost at the end of the hour period seemed slightly higher than anticipated but the staff were clearly in a rush and the pricing structure on the invoice made it difficult to understand if I had actually been overcharged for something. Customer service was adequate though a little abrupt. On pickup the staff member appeared unwell which was a bit concerning given the pandemic.
Truck was good and clean but didn't come with a hand trolley .I had specifically asked and was assured it would be included. My biggest complaint is the costing. I was charged twice. On the day and again 5 days later. Some rubbish about one payment pending and I would receive that back within 5 working days.
Fantastic. No fuss - in and out very professionally. Just what I needed to get a van on the road while one of mine is being repaired. Thanks everyone! Ken and Buddy
I booked a moving van through Budget in Footscray. When I arrived they didn't have the vehicle I hired. The lady at the counter was rude, dismissive and unpleasant, not remotely apologetic. To be honest I booked here in error, I usually use Thrifty who are a couple of hundred metres up the road, their service is much better. Do yourself a favour and use Thrifty, avoid this place.
Don't go with these guys charged me over $300 extra as a second charge truck only cost $200 and told oh sorry system error wait 7 days to get the money back, didn't care if it left us short on money or not absolutely disgusting
What a great experience. Car and wallet stolen Which meant no id to prove i was a licenced driver Nic and his team were brilliant to make sure I got what I needed and it met victorian legal requirements Had car for 2 months and the continued support courtesy and friendliness were impeccable. Thank you and very best wishes
The staffs are very nice and friendly. Everything is ok
This is the second time I've rented from this Budget, and it's consistently been the most positive, smooth experience I've ever had for car rentals. It's a small Budget compared to the big ones at the airport or in the city, but the staff are really friendly, helpful, and patient. If you're like me and you find renting a car an extremely stressful experience, I'd recommend giving this Budget a go!
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