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BCF (Boating Camping Fishing) Fyshwick

  1. Fyshwick
  2. Australian Capital Territory Store
  3. Australian Capital Territory Fishing Store
  4. Deer Park Store

Reviews, get directions and contact details for BCF (Boating Camping Fishing) Fyshwick

BCF (Boating Camping Fishing) Fyshwick
Address: 47 Newcastle St, Fyshwick ACT 2609, Australia
Phone: (02) 6280 8888
State: Australian Capital Territory
City: Fyshwick
Zip Code: 2609


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
I went to bcf and had no idea what I was doing, my partner had sent me out for a sounder? I had called a few times before and had spoken to Dean, he was friendly, attentive and approachable. When I went into the store I was abruptly greeted by a dark headed woman, her badge said she was store manager. She had no knowledge of what I was looking for so I asked for Dean and she rolled her eyes. Thankfully Dean came to the rescue and helped me purchase the exact product my partner had sent me to get.
My partner and I were just served by Amy and I believe Murray? who went absolutely ABOVE and BEYOND what I would expect of staff. We went in to buy some kayaks and they helped us so much. We had never loaded kayaks onto our car before and they were such a great help. Amy in particular researched our particular J-Racks and gave us advice on how we should strap them down and both staff even showed us how to do some knots that would help ensure we secured the kayaks properly.nAs someone who comes from a Customer Service background, I know and appreciate so much that extra step to go above what would be asked of you. They didn't need to provide the help, but they chose to and that in and of itself has won us over as loyal customers. Their professionalism and willingness to share their knowledge with us means that we will choose BCF over Anaconda or anything other similar store any day! Again, thank you so much guys, we really appreciate the time you spent educating us!!
Good service. Although the store is a bit small so if you're after a massive range best head 2 mins down the road to anaconda.
I've noticed a range of pretty poor behavior last few visits. Especially from some of the senior management. Impatience with an elderly man who was paying cash so much that I nearly said something myself to pull their heads in, pretty much laughed in a ladies face when she was looking for a toilet for her little kid, and dusty/dirty stock. Plenty of good stores close by to take my money to rather than deal with this stuff.
Extremely disappointed and honestly shocked by the terrible customer service I received today. The manager on duty — a woman with brown hair — was incredibly rude, dismissive, and outright aggressive in the way she spoke to me. I’ve never been treated with such disrespect in a BCF store before.nnI walked in expecting the usual helpful and friendly service, but instead I was made to feel like an inconvenience. Her attitude was unprofessional, unnecessary, and completely unacceptable. No customer should be spoken to the way I was.nnBCF, you seriously need to address this promptly. This kind of behaviour is dragging down your reputation and letting down the high standards your customers expect.nnThere are already far too many poor reviews mentioning the same manager, and it’s clear this problem is ongoing.nnVery disappointed and genuinely upset by the whole experience.
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