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Baby Bunting

  1. Fyshwick
  2. Australian Capital Territory Store

Reviews, get directions and contact details for Baby Bunting

Baby Bunting
Address: 1/30 Iron Knob St, Fyshwick ACT 2609, Australia
Phone: (02) 6280 7299
State: Australian Capital Territory
City: Fyshwick
Zip Code: 2609


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I have shopped in store a few times now and have had multiple negative experiences with a particular staff member - on the whole they were overly opinionated and rude. I’ll be avoiding shopping in this store again.nnA couple of examples:nnMy wife and I went in to purchase a capsule after doing our research and determining it was the right option for us rather than a car seat. When assisted by the staff member we highlighted our preference. Despite this, they repeatedly tried to talk us out of buying a capsule - suggesting they were a waste or money. Ultimately it led us to not purchase it at the time from that negative feedback. After reflection, we returned later to buy it from a different more accepting staff member. For reference, the capsule has been a fantastic purchase - so we’re glad we ignored these initial suggestions.nnWe did however buy a car seat for our second car. When I came to installing the seat I read the instructions. The instructions said the seat should come with both an infant booster seat and infant head test. However, the box only contained the infant booster seat. When I visited the store to see if the piece was missing and seek a replacement I was served by the same rude staff member as the above example. They pointed out that this particular model didn’t come with an infant headrest at all, despite what the instructions said. I pointed out that I was confused due to what the instructions said - their tone and responses were belittling. They made me feel foolish for even thinking a piece might have been left out of the box.
Five stars for the team at Baby Bunting! I came in to buy a car seat and received exceptional service. A staff member named Alex went above and beyond—they were extremely helpful, patient, and answered all my questions about safety and installation. It’s rare to get such great customer service these days. Thank you, Alex!
We are incredibly disappointed with our recent experience at Baby Bunting Fyshwick.nnOn 27th December 2025, we placed a layby for a Nuna RYLO rotating 360° car seat and an Upper Vista V3 pram. Just four days later, we were notified that the car seat was ready for collection. On 1st January, we received another email advising that part of the pram had arrived. As our layby was valid until March 2026, we made the decision to continue making our scheduled payments and wait until all items were available so we could collect everything in one trip — especially as we live rurally, over two hours away from the store.nnOn 22nd January, we received confirmation that all items were ready for collection. Based on this, we continued our fortnightly payments and planned to collect closer to our due date, also booking a car seat installation for the day of pickup as instructed.nnHowever, when my husband attended the store to make the final payment and collect our items, he was told that we had not been notified that the car seat was ready — despite us having three separate emails clearly stating it was available. He was then informed that there was no stock available and that it wouldn’t be in for at least another six weeks, well after our due date.nnThis was extremely frustrating and disappointing. Our collection date was well within the agreed layby period, and we relied on the communication provided by the store. Instead of acknowledging the error, the response from staff was to shift blame onto us for “misinterpreting” the information.nnIt raises serious concerns about how layby items are managed — why are items marked as ready for collection seemingly being sold to other customers?nnWe were ultimately forced to choose a different car seat that was not our first preference, and this was done without any genuine apology or recognition of the inconvenience caused by this store.nnOverall, a very poor experience, particularly given the importance of these purchases and the planning involved for expecting parents. We expected far better communication, accountability, and customer care.
Poor customer service and a lack of common courtesy shown.nnBooked an appointment for a car seat installation only to be told on arrival that they were running behind and if we could rebook for the week after.nnWhile it's understandable that things don't go to plan sometimes, it's disrespectful to not contact the customer before hand to request a rebooking. Instead, they thought it was okay to waste our time by asking for a re booking after driving 30 minutes to get to the appointment.nnWill not go to the Fyshwick store again.
Shopped their many times for our baby. Good and supportive staff. We got our baby car seat installed today by Isaacs again and as usual lovely informative service by him!nWe been helped by Alex 3 Times and she is so thorough to provide you all the information and will help to choose better product for you.
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