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Autograph

  1. Werribee
  2. Werribee South Department Store

Reviews, get directions and contact details for Autograph

Address: 176 Heaths Rd, Werribee VIC 3029, Australia
Phone: (03) 9749 4784
State: Victoria
City: Werribee
Zip Code: 3029


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Service did not exist much at all. As for credit notes and exchange are not a good idea I won't be back at any Autograph shop in a hurry.
1 star is generous. This company has an Online store that is atrocious - vastly delayed orders compared to shipping times. Cannot contact a real person - only automated emails that make no sense. Cannot access your account to see what is happening with your order. A package arrived 2 months late & it wasn't my order! I now have to organise a return to them that they can pay for. Would never recommend anyone shop at this brand or any other brand associated.
I just want to let people know about the service provided or not provided. I purchased online a coat 50% off and some trousers. After not receiving any email confirmation of my order I contacted customer service they tried to send confirmation but still nothing came through. 8 days later still no confirmation and the trousers arrive. So I call again to be told that the jacket is out of stock and I was given a full refund as they had no idea when it would be available. 2 days later I walk into my local store to find exactly what I ordered now back at full price. I told the shop assistant and she just appollogised but offered no solution. So disappointed with the service provided I don't think I will ever purchase from them again.
Still waiting for my order from last month, you say it's still in progress with your warehouse team, like serious it's been over a month now, you won't even process my refund. Please I contacted you numerous times. I don't want your vouchers thanks
I prefer to shop online, but had to return items I had purchased online and there were no hassles. Good customer service.
A nice place where you can find good plus size clothes
Great service, friendly staff
Love the staff at this place always service with a smile
Lovely people and excellent service
Very over priced lot of clothes shrink
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