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Reviews, get directions and contact details for Arrow On Swanston

Arrow On Swanston

About

Arrow on Swanston offers comfortable, convenient and value for money serviced apartment Hotels and Events Venue

Story

Arrow on Swanston offers comfortable, convenient and value for money serviced apartments. Our self-contained 3.5 star apartments are fully furnished with cooking facilities and modern amenities to suit all needs.

We have three business offerings which include 1. Serviced Apartments Short to Mid Term stay
2. Serviced Apartments Long Term Residential Accommodation.
3. Events & Banqueting.

Address: 488 Swanston St, Carlton VIC 3053, Australia
Phone: (03) 9225 9000
ua.moc.notsnawsnoworra@noitadommocca
State: Victoria
City: Carlton
Zip Code: 3053


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Place is nothing like the photos. Dark, old and unclean....and so much smaller than what the photos make it look. I found a shoe under the single bed, a sock and a toothpick under the couch (moved it so it was in front of the TV). The chopping board in the kitchen is disgusting, the stove top knobs to turn the heat on had grime and old food around them. There was grime and hair on the wall next to the toilet roll... this is what I've found after being here for only 1hr. Will not be staying here again. Only wish I could post photos. UPDATE. I advised reception about grime and hair on wall and toilet wall, the shoe, sock and toothpick. Shoe, sock and toothpick were taken, wall was left and not washed. I have now washed the wall and toilet roll holder myself, as it was just disgusting. Upon going to cook our meal, I found horrid grime around the knobs for the hot plates and washed them as well. I also refused to use the cutting board as it has melted cheese and who knows what else on it. It also is very discoloured and looks very old. The knives ends are all bent or broken off. The utensils used for cooking are all melted and dirty, I again refused to use them. I honesty do not know why it is so hard to clean a room. The room I stayed in was 3511. The bench was marked and chopped paint everywhere, ther's no DVD player or satellite tv of any kind.
7 years ago (17-02-2018)
Had to argue with staff about pre arranged change to booking (they suddenly had no record of it). To be fair, they eventually came through, but it took them 24hrs what it would usually take a hotel five minutes. Accommodation was very basic, fridge was very noisy. Ongoing renovations are not doing them any favours either. If you're in the city for a relaxing weekend, spend the extra $50 and go somewhere more relaxing.
7 years ago (12-01-2018)
Pretty small living room area. Bedrooms are big enough for a double bed. Cleaniless not always on the goodside; cockroaches can be expected.
7 years ago (26-02-2018)
Really f**king place that I suggest u never choose.Room is poor and need upgrade.Arrow intended to move some appliances live oven out.What ever it is long term or short.Never choose it again.Some underbred staff with very bad attitude to customers like making u wait for 15 mine and then he finished call with his gf! I think this f**king place should be given a new name which is error on Swanston.if u wanna be angry and pissed off.That ur first choice bro.
7 years ago (22-02-2018)
Very small reception and corridors. Building works occurring at this time. Staff could be a little more friendly especially to young overseas students staying here and checking in.
7 years ago (06-02-2018)
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