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Reviews, get directions and contact details for Animal Emergency Centre- Moorabbin

Animal Emergency Centre- Moorabbin
Address: 248 Wickham Rd, Highett VIC 3190, Australia
Phone: (03) 9532 5261
State: Victoria
City: Highett
Zip Code: 3190


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Our dog was in serious distress late at night on the weekend. The staff were amazing and the care was exceptional. Follow up after surgery was of the highest standard.
I had a terrible experience with this emergency center yesterday, my cat Duke was having trouble breathing later at night, I got worried so I quickly did search for emergency vet and the closest to me was this one, I got there, they took him to the back to a place we can not access, and 2 min after she came out saying that he isn’t getting enough oxygen, fair enough they supply some to him apparently and told me is recommended x ray to check his lungs and heart to determine why is this happening also staying the night there because it was “too risky” to take him home… all good I was thinking to do that until the vet said that all this procedure will be between 4000-5000 dollars, I was totally shocked, I was upset and had a panic attack in the spot, they saw that and when I explained I don’t have that money they suggested ZipPay which I already used in something else and wasn’t an option, then she said well if we take the oxygen off him he could die… or she gave me the option of euthanasia also so he “don’t suffer” with his breathing problem, I totally disagree, he is a indoor, healthy 6 year old cat and 2 hs before was totally fine, I’m not putting my cat to sleep because of this! So angry I paid for the consultation which wasn’t cheap at all and I left, 6 hours later I took him to his vet and after only 700$ they did x ray, all checks and gave him meds and now he is perfectly fine and back to normal! No needed to pay 5k or let him died for these people! They are rude, don’t care about the animal, they just want your money straight away, complete rip off, don’t take your love ones there please!
Absolutely amazing clinic and service. They really care about the patients and human parents. The best place we have been to in Melbourne. Can’t thank you enough for going above and beyond. Highly recommend. Thank you
My puppy unfortunately ingested some toxic items which thankfully I took her to AEC straight away, they saved my dogs life. I am so grateful they helped look after our Toy Poodle and I would highly recommend them to anyone who wants to make sure their pets are in safe hands. Thanks to all the team who kept me updated and informed during our 3 night stay in AEC.
I had to put my 20 year old cat down my heart was brokennThe Vet was Amazing so compassionate did a thorough assessment of Mimi and assured me it was the best decision for her !!!nUnfortunately the Vet nurse/Receptionist thought she’d remark geez I hope my cat doesn’t last that long .. and Chuckled away ..as I’m leaving with my dead cat and tears streaming from my eyes.. I just thought utterly inappropriate!!nI can’t stress enough the Vet was Amazing!!nVery empathetic!!
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