Andy's Auto Rentals

Reviews, get directions and contact details for Andy's Auto Rentals

"Andy’s Auto Rentals has been operating in the Brisbane, Logan and Gold Coast areas for over 15 years.We are Australian owned and operated are proudly one of the largest independent car hire companies in the region.At Andy’s, we are committed to providing the best service and prices for car and truck hire in South East Queensland.We offer a wide range of trucks, cars, sports cars, 4WDs, vans, utes and buses; all at a competitive price.All vehicles in our fleet are well-maintained by our mechanics and are also covered by a 24-hour breakdown service for your peace of mind.We service the Gold Coast Airport in Coolangatta, as well as the Brisbane Domestic and International Airports for hassle free car hire just minutes after you land."

Address: 2182 Gold Coast Hwy, Miami QLD 4220, Australia

Phone: (07) 5554 5853

Website

State: Queensland

City: Miami

Zip Code: 4220

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 2:30 PM
Sunday: 7:30 AM – 1:30 PM

Update Info

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Reviews

Very happy with our recent hire from Andy's.  Car was a new model and was really clean upon pickup.  Prices were very competitive compared to the major chains.  A minor inconvenience we experienced was the fuel tank was only half full when picking up the car. This made it quite frustrating to "guess" the amount of petrol to re-fuel when returning the car. I had to go back and forth from the bowser /cashier 3 times, and after the last time, I gave up and probably put in $10 too much as I was over it. This would be easily fixed by ensuring the car was completely full before hiring out.  Like I said though, minor inconvenience in the scheme of things.  Would definitely use them again.  Highly recommended.

Your thoughts..  I live in Victoria - my recent trip issue in GOLD Coast  To : Andy's Auto Rental Miami @ 151 Wharf Street, Tweet Heads, QLD 2485  Dropped car 15 mins early than drop off time. Waited 1:15 - 1:30 hrs for shuttle service to Gold coast airport in premises. Staff Nicole did not checked car didn't came out to check car as it was raining even though she had proper raincoat and boots just simply took keys. Driver dropped us at Gold Coast airport  as our flight was at 3 pm & car dropped at 10:45am, eventually all flight was cancelled due to water on runway.  $750 deposit refunded saying no issues  within 3-4 working days. After few days charged $1000 subject to quote for repair from credit card, when called Nicole said due to damage on car. Nicole reckon I lied on drop off. Firstly, Why car was not checked on drop off? Secondly, Why $750 refunded saying no issue on car and charged saying $5000 excess liability we sign while hiring the car for damage?  After $750 refund deleted picture i took before i picked car.  Eventually, Nicole said do what I can do from my side because I am lying. I am the person of my words, I don't lie. Its completely unfair and dishonest to me more than $$$.  Horrible rental experience. Nicole said me I lied to them for $600 - $650 quote, I swear to God I have not.  Nicole should have checked car on while dropped off and I have to  pay for her undone job.

I have rented off this company numerous times and find them to excellent to deal with especially Helen. Highly recommend them for their honesty and professionalism.

Excellent service. Walked into the Miami location off the street without booking. They didn't have any cars available however they were able to get me one from their Airport location at the last minute. Car was brand new and top of the range. They were about half the price compared to the other big name car rental companies and the staff were super friendly. I'll definitely use them again.

I hired a van and drove only 43km, when I topped it up before returning it cost me $34 in fuel. When I questioned it they just said "that's weird, I don't know how that happened" and then just showed me a photo of the petrol gauge before it went out. It obviously wasn't full when I started. They also don't offer full insurance, I had an incident and it ended up costing me $1400+ for a 2 day rental. These guys are dodgy, I would not recommend them to anyone.

The staff were so friendly and helpful. I will continue using Andy’s for future rentals.

Good price. Value for money. Was a bit hesitant at first but had a good experience after all. Process was easy. No hidden fee. Recommended them to all my friends.

This is 2nd time I’ve organised car rental for friends and family. I was welcomed by Helen over the phone. Her level of professionalism was outstanding. She assisted and catered to my needs . She was extremely helpful , kind and compassionate. A great asset to this great company. Thank you Helen

Very poor service, very rude and unhelpful, unfriendly. We had a van which was wrecking noise thorough out our ride.

Very disappointed with the level of customer service. Booked through an agent and they don’t care about you. Had to extend the rental but they did not want to offer insurance because it was through the agent. No solutions provided, is like they were doing me a favour. All they say, next time book directly with us. They should not allow third party agents if they are not gonna care about those customers, simple!

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Andy's Auto Rentals

Reviews, get directions and contact details for Andy's Auto Rentals

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