The Doctors Apollo

The receptionist are not friendly at all, and have a condescending tone when taking to you. I've had a terrible experience over the phone that left me questioning the whole conversation - I hope this was recorded for their sake and used it as an opportunity to train staff again. Baffles my mind that they are a health care provider.

The patient's situation becomes worse after consulting with multi doctors and receiving treatments. It appears that the clinic shows little concern for whether patients are properly diagnosed or whether the treatments are effective. Instead, the clinic repeatedly encourages patients to book new appointments or change doctors, seemingly for the purpose of generating additional consultation fees. Given the consistently low ratings and questionable practices, are there any regulatory authorities that should investigate this matter?

Since new management, this center become definitely the worse medical center in Auckland!!! They started charging patients penalty on repeat prescriptions that has been paid in 2 days late!!! They have no concerns that usual patients who are elderly would have transport issues and they will pay when they come next time! It’s not like they go to visit someone else!! Terrible customer service and management; overly costly. Hardly we can find an appointment with the doctor and I guess they treat their stuff badly too so many of their good physicians left this practice! Someone needs to answer & be responsible to all these unhappy reviews here!

This practice is really badly managed with appointments being booked and then cancelled without any valid reason. The receptionist hung up on us when we questioned why the appointment was cancelled.nnDoctors do not stick around long enough to build any client doctor relationship. This GP practice is obviously just concerned about making money and not looking after its doctors or patients. Register elsewhere if you want good service.

0 stars. Family relative came from overseas for general medical checkup, paid $300.nDr Robertson suggest blood tests are expensive and order for it to be done back home.nThis was meant to be a simple medical check that was booked in advance, but due to poor service it didn't happen.

Directions to The Doctors Apollo with public transportation

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