New World Southmall

No proper customer service always there’s a price difference when i take some item marked different price when go for billing shows different on screen.nWhen ask for help they just cancel the item from my list and that’s all this is the good way of making fool to the customers show less price and in total billing different increased price..nnAgain today 1st of dec 2024 got these rotten one

Been a regular customer over a year for now, I always felt like they work hard to make you not to come to the store. I've noticed their first priority is their colleague than customer. For eg. when I get beer, I will need on duty staff to allow the process to go further, if at the same time they hear another staff calling, they will just go ignoring the customer. I know couple of staff members who have done me twice. I only go there because it is close to my home. Whenever I have enough time, I go elsewhere.

Major improvement since additional self counters were opened, faster transition through and less queues at main checkouts. Staff are always polite and helpful.

Watch out for a 1-day sale at meat products!nLast time, I went there to get chicken, but what I picked up was packed on the day before, which is not a special price.nI contacted them, but there no reply.nnAnd this week I went for another 1 - day sale to get premium mince.nAgain, price is supposed to be $11.90 a kilo for every packet.nBut whatever packed previously was $27 per kilo.nThere's a lady just picked up, not special price, so I I told her it's not a special one, then she was surprised and thanked me.nnAlso, most of the time, staff at the cashier are not friendly.nSome time they don't greet, no saying thank you.nSo I only go there when they do 1 day sale. It's meaning like once a few months.

Been coming here for a year & found it convenient even though slightly more expensive than other places.nTonight there were products with misleading pricing, and the lady at the counter didn't give a shit. Won't be back.

Directions to New World Southmall with public transportation

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