Nelson Hospital Emergency Room

Had a great experience at Nelson Emergency Department, when I was referred there after an eye injury. Got seen very quickly and was thoroughly examined, everything was explained, and treatment given has done the trick! Thanks to all there and especially Vince, who was brilliant.

I'd give them a zero if there was an option like that! Absolutely horrible, rude, they charged me because I had a conversation with doctor about my xray, even though I am a citizen of NZ and it was covered by ACC!nI felt that they judged me on the colour of my skin and that I said I'm Russian!nI'm sure they can do better!

Such a horrible health care system.nPatients are being given preference based on their colour.nHorrible comments by the security staff.nCame in with my friend white sprained angle and swell and security commented “oh you’re coming into ED for such small things “nAnd at the triage bay , the nurse didn’t even asked for the pain assessment and for someone to see him , had to wait for more than 3 hours.people who came in after us were checked before him.nVery bad experience .

Went in pain to ED and didn’t feel confident about my treatment.nIndifferent and more concerned with shoving people back outnNo pain relief or advice offered upon dischargenDid not feel looked after

We are so greatful for the the wonderful treatment for Jan's time in the emergency department yesterday - thank you all so much