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Reviews, get directions and contact details for McDonald's Lower Hutt

McDonald's Lower Hutt
Classic, long-running fast-food chain known for its burgers & fries.
Address: Cnr Of 338 High Street & Raroa Road, Hutt Central, Lower Hutt 5010, New Zealand
Phone: 04 569 7142
State: Wellington
City: Lower Hutt
Zip Code: 5010


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
To be honest it's good for a McDonald's. Food is usually pretty good but sometimes can be a pretty bad as well. Recently renovated and is usually pretty clean. I wouldn't buy the food at fully price but usually you can get good deals in the app. Service can be good but also slack and sometimes they forget to give you things that you bought. I also burnt my hand on the apple pie as it was scorching hot even after waiting 5 mins for it to cook down, I asked for a new one and they didn't care . There was an employee called Blake who was really nice and helpful, 10/10. And he was also very manly and big and strong.
So, it's a long story, so buckle up.nnWe ordered a shared meal for a family of four. The food came out in about five minutes, which seemed great at first—but that was where the good experience ended.nnWe ordered four regular iced chocolates, but they never arrived. We waited over 30 minutes before anyone would even listen to us. My dad went up to the counter about two times to ask about them, but nothing happened. By then, our fries had gone soggy from sitting there for so long.nnEventually, a kind crew member who wasn't even working in McCafé noticed us. She had been trying to get the attention of other staff and finally came over to speak with my dad. She asked for our receipt, but my dad had already given it to another staff member earlier. We even watched that staff member throw the receipt into the bin.nnAfter waiting for around an hour, my dad had had enough and stormed out. Only then did the staff finally pay attention to us, and it took them another five minutes to sort everything out.nnOverall, the service was extremely disappointing. The staff ignored us for far too long, our food quality suffered while we waited, and the only person who seemed to genuinely care was a crew member who wasn't even responsible for making McCafé drinks. I hope the restaurant improves its customer service so other families don't have the same experience.nIf u wanna give the kind girl a promotion here's a description.nKindnLong eyelashesnPretty and gorgeousnButterfly tattoo on her neck.nU ur reading this a THANK YOU
Great service from the app and almost thought would have good service in the drive thru. Staff were friendly and responsive however *nearly* messed up the wrong order and then ended up giving me STALE food. By the time I realised, I was not going to drive all the way back so feed it to the dog as not fit for human consumption.
McDonald's in Lower Hutt had a recent refresh and it's nice and tidy. They have music playing and new fresh seating. Same McDonald's food you expect, if you havent tried it, the big arch is actually a pretty decent burger for a fast food chain and way more filling than a bigmac.
The recent renovations look great, but unfortunately, the service hasn't improved. While some staff clearly work hard, others seem completely indifferent. I ordered a burger meal and found the bun had been thrown outside the wrapping, leaving the bag in a disgusting state. When I went to the counter to calmly highlight the issue, I was completely ignored. Very disappointing.
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Directions to McDonald's Lower Hutt with public transportation


High Street (near 390) 50 meters
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High Street at Melling Link 70 meters
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N22
Queens Drive at Waterloo Road 110 meters
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145
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Waterloo Road near Bloomfield Terrace 130 meters
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854
Waterloo Road at Queensgate 130 meters
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