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ifurniture NZ @ Auckland

  1. Auckland
  2. Auckland Furni̇ture Store

Reviews, get directions and contact details for ifurniture NZ @ Auckland

ifurniture NZ @ Auckland
Address: 268 Neilson Street, Onehunga, Auckland 1061, New Zealand
Phone: 09 636 6068
State: Auckland
City: Auckland
Zip Code: 1061


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
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Reviews
I am very disappointed with the warranty service. I purchased a high-quality bed for around $1,800, and within 10 days, the bed broke, particularly the headboard. I also noticed that the joints were coming apart everywhere.nnI submitted a complaint through their online portal, which has been frustrating and ineffective. I uploaded over 20 photos, but they claimed they were unsatisfied with the images because of issues with zooming in and out. Eventually, I decided to make videos of the damage and sent them to the email address listed on the invoice and their website. The portal is also linked to the same email address, but now they claim they cannot access my videos.nnAfter numerous follow-up calls for 1 month, they asked me to send the headboard to their shop at my own expense and to wait at least 5-7 working days for an inspection. They have not clarified whether they will return the bed to me afterwards. As a customer who invested $1,800 in this product, I am shocked and stressed over this experience. I have attached some pictures for reference so others can see the issues and share their opinions on the situation.
This furniture store offers affordable prices and excellent quality. The materials feel sturdy and well-made. The customer service, especially YoYo, was very patient in helping us check inventory and explaining everything in detail. They also offer free delivery for purchases over a certain amount, which is a great bonus. Highly recommended!
The amount of furniture and choice available is huge. Always enjoy going there. Great variety of outdoor furniture, couches, dining sets and beds.nThe staff is super friendly and courteous. Eager to help. Great ambiance.nPlenty of parking available. Open on weekends which is always a bonus. Highly recommended.
The furniture is simple and practical with reasonable price. Highly recommended.
The review relates to the customer service woman I was dealing with. Her name is Nikki and she was exceptionally helpful and ever obliging in providing the information I needed. Thank you Nikki, you have a great sense of good customer service. Cheers. Graham
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ifurniture NZ @ Auckland map

Directions to ifurniture NZ @ Auckland with public transportation

TE Papapa 300 meters
670
74
RBO

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