Domino's Pizza Forrest Hill

Disappointed in last nights service and food 2 items were burnt so badly we couldn’t even eat them and the 2 melts were so oily the leaked through the box. I have submitted a form online and tried to contact the store directly. I just wanted to share our experience on here so that others are aware of the level of service and quality of food they might receive. Hopefully the owner has a chat to the staff about quality control. We understand mistakes happen but last night was disgusting and disrespectful to us as consumers.

Burnt pizza. Burnt chicken bites. Burnt churros. I called them up to sort it out and just asked for a full refund because the guy from the store that I am talking to and seems does not care about their customers, said that it’s gonna be the same burnt pizza/churros/chicken bites if they will make it again for me as they use the same oven. So they know they are making burnt products and just continue? Is this photo the new Domino’s standard? Never again.

I ordered fries and chicken bites which he didn’t give me. And sure I’ll take the cheesy things but its literally burnt into crusts it’s disgusting and I am very disappointed I usually come here and get great experiences but this time not so much.

Alec came to our rescue for our work event in Takapuna on Friday eve, bringing in 10 piping hot pizzas. There were multiple road closes in the area, however Alec kept calm and managed to work out how to get to us despite these challenges- I appreciate his patience and how he stayed in contact with me via call and txt the entire time reassuring me of his determination to find the spot to meet. He was an absolute legend : Thanks Alec!

- Delivery was pretty quick but team member completely ignored the delivery instructions I specifically requestedn- Found a nail / a screw in my pizza see pictures. I was in the middle of chewing it when I noticed there was something rock-hard so decided to spit it out just to find out it was a nail / a screw. I’m just glad I didn’t end up swallowing it

Directions to Domino's Pizza Forrest Hill with public transportation

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