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Distinction Coachman Hotel Palmerston North

  1. Manawatū-Whanganui
  2. Palmerston North Hotel

Reviews, get directions and contact details for Distinction Coachman Hotel Palmerston North

Distinction Coachman Hotel Palmerston North
Relaxed hotel featuring a cafe/bistro & an outdoor pool, plus a hot tub & a gym.
Address: 140 Fitzherbert Avenue, West End, Palmerston North 4410, New Zealand
Phone: 06 356 5065
State: Manawatū-Whanganui
City: Palmerston North
Zip Code: 4410


Opening Hours

Monday: 6:30 AM – 10:00 PM
Tuesday: 6:30 AM – 10:00 PM
Wednesday: 6:30 AM – 10:00 PM
Thursday: 6:30 AM – 10:00 PM
Friday: 6:30 AM – 10:00 PM
Saturday: 6:30 AM – 10:00 PM
Sunday: 6:30 AM – 10:00 PM

Update Info
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Reviews
We booked our stay from AustralianWe had never been here before. Upon arrival, we thought the place looked cool and had an old feel to it with all the exposed wood, etc, in the main building. But we were then told our room was next door. No biggie, but not really as the pics had shown.nnThe room smelt musty and did not smell fresh. I opened all windows immediately to get some air through there. The bed for my wife and I was a terrible old sprung mattress that had seen better days and was very uncomfortable to sleep on. The base was ripped with foam coming out, I was not very impressed by this at all. The heater fan on the wall was filled with dust, and when turned on, it was very smelly as it was burning dust. It had a cook top in the kitchen, which was dirty. The room with two single beds had cobwebs, and the furniture in there had definitely seen better days. The bathroom had moldy silicone around the base of the bath. Wallpaper peeling off the bathroom walls. The grout was filthy. The extraction fan was filled with dust, and the capping around the tiles had some very sharp corners at head height for the kids.nnI've stayed in way nicer places for a lot less than we paid for this room.nnWill not be staying here again, and definitely Wil does not recommend it to anyone I know.nnWe were very disappointed, to say the least, and after a big day of traveling, we were too tired to complain. Just wanted to sleep and get out in the am.nnI generally wouldn't write a review like this, but when I handed my keys in, I wasn't even asked how my stay was, which is when I'd usually speak up. But I thought, nah bugger it, you'll get my input this way instead.
Great value accommodation with good amenities.nClose to the Plaza, Square and lots of good eateries cafes etc. Easy walking distance to Event and Silky Otter cinemas. Large rooms with spa baths. Outdoor pool for hot summer days and spa as well as an onsite gym.nFriendly front desk staff.nThanks team. Would stay again.
Very tired establishment. Room had a fan heater to keep warm. Bar/ restaurant was cold, with hard wooden seats. The free breakfast was pretty limited. All in warmers, a handful of grey sausages, what looked to be half a can of baked beans, mushrooms that looked 4 days old. Instant coffee made in an old dispener that was just warm. Weetbix, and Light & Tasty also available. Limited TV channels. Everything was biege, brown, grey. Room was cold, bed like a trampoline. Even with free breakfast, not worth the price. Staff friendly enough.
Great buffet breakfast, but generally the hotel is tired and lacking investment. Our particular room was lacking attention in terms of cleaning, with aged decor and an old LCD TV with only standard freeview channels plus three Sky channels. EG no modern media casting or equivalent. Certainly not terribly but equally didn't inspire. In fairness the outdoor area was amazing and in summer would be great to unwind there in the evening.
I booked this accommodation in April 2024 based on the 4.5 star write-up, the great looking photos, accommodation description and 3 specific facilities that were offered on the website, which we were particularly wanting - hence why we booked.n1. Spa pool, 2. Gym, and 3. In room phone for room service.nOnly after we arrived and paid for the room we realised that:n1. The spa pool was out of order and had been for sometime, due to the state of the room and the very old and tatty 'out of order' sign on the door This out of order was not specified on the website.n2. Only 1 piece of equipment in the 'Gym' was operational there were 'out of order' signs on all equipment and it was very dirty and in total disrepair again no warning on the website that it was not operational.n3. There was no phone in the room to make calls or use room service and we had to leave our room and walk around the front of the property to the restaurant to make our dinner order in person some excuse was made that all the phones were being upgraded at that point in time again no mention was made when we arrived and paid that phones were not in order.nnThe windows frames, ledges and blinds were very dusty, the room looked like it had not been vacuumed, the carpet was threadbare and dirty, the table was dirty and had not been wiped..nnIf I had known these things beforehand I never would have made a booking to stay there.nVery disappointed and would not stay again.
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