Copthorne Hotel Palmerston North

Apart from the renovations, the noise level was very excessive. It sounded like people were moving stuff around until 12:30am. Did not get much sleep. The service was good. The restaurant has a very limited menu so went outside although it was raining outside. Will definitely avoid staying there at least until the place is renovated. Room was good as well, although the bathroom wasn't that clean as well.

We absolutely loved our stay. The breakfast was the best we have had in a hotel. Service was perfect. The room, ahh the room was clean with a jacuzzi bath and in the morning we got to watch the sunrise over the whole city from our room on the 5th floor.nOur room had two TV's so the kids watched their show and we got to watch what we wanted. It was perfect. Can't recommend enough.

A great hotel, very accommodating or our late night check in around 3am. Very clean and beautiful room and a great in house restaurant for breakfast. Accommodating or our dietary restrictions also.

The room had good space and good views and well kept. I was very upset that they had charged me $500 for 2 nights and put me in a room with renovations happening at the side. We could not get an afternoon nap because of the banging and hammering next door. The hotel did not tell me they were undergoing renovations when I was making this booking. I suggest calling in before booking and making sure your room is not right next door to renovations. Terrible experience. To top it all off, the hot buffet that I paid $35 for was all cold. And the dinner st Jimmy Cookes served me frozen and then fried dumplings. Go else where for food.

Poor experience during this visit. Facility is under construction which prevented me from parking outside room. Was sent outside to wrong with unclear instructions. Cleaning definitely needed some improvements with someone else hair found on surfaces and towels and unclean glass