CityFitness Moorhouse

Good gym overall but only one smith machine? Every Cityfitness I've been to only has 1 smith machine and it's just not enough. I always have to end up waiting a long time before I can use it. Also the music playlist could be a lot better, but outside of that the overall range of machines is good.

The Equipment was alright, some machines are a bit old and some upholstery was a bit hard and should get replaced, but there are also good new machines and a big variety of equipment. I can’t complain about the showers or toilets and everything around seems very good. There is a 3h free parking inside the building. Don’t park on the HN parking outside or you will get a fine when breaching time.

Good gym with lots of equipment. Currently under renovations, but it smells like a urinal. Must be a plumbing issue. But it stinks sooo bad. Hope they can fix it asap!

The gym itself is good, everything you need, although can definitely get pretty busy in the afternoons / evenings meaning you have to wait.nMy reason for 3 stars was due to wanting to cancel my membership, to be honest this was harder to do than any job or other membership I've ever wanted to leave! Which is ridiculous considering I pay $7 a week and it's not like this business is struggling.nI first tried on their website, but there is no where to cancel there, then I went to the contact page, which wouldn't load and stayed blank, next I tried calling, the guy at reception said he couldn't do anything on his end to cancel my membership and suggested I download the app. Did that and my login details that worked on the website suddenly are incorrect on the app - the same thing happened to my husband.nThen I tried finding an email - which isn't is easy as it should be and I ended up finding one on an old Covid post, tried that and they suggested I come into the gym to cancel, which I really don't feel like should be a necessary trip.nI initially tried to cancel due to my chronic migraines making it pretty difficult to get to the gym enough and City Fitness wanted a medical certificate for proof! I'm not sure why they need to take themselves so seriously. It is more of an inconvenience to get a medical certificate from my doctor, so I just filled out the other link they gave me, but still have to pay for the next 4 weeks Even though I haven't been in 3 months and have been paying for that AND had to commit to 1 year of payments for the membership plan.nnAll in all, good gym, but you need to stop taking yourselves so seriously and making it next to impossible to leave, whilst leaving a sour taste in peoples mouths, you're just a GYM :

Overall, the place is good. Some construction is busy on-site and there's a slightly musty smell, but this is expected from a gym. The equipment is in okay condition.

Directions to CityFitness Moorhouse with public transportation

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