Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
The toilets here are filthy and it’s very obvious they are not cleaned and haven’t been for quite some time. Yes, there was toilet paper, hot running water and hand soap, but everything was filthy. I used toilet paper to push the flush button and more to open door as it looked gross. Put me off buying food. Looking a bit rundown and whoever does your general cleaning isn’t not doing a good job at all and staff need better training!
My recent visit to BP Hoon Hay left me thoroughly impressed, all thanks to the outstanding service provided by Arthur and Cassidy. From the moment I stepped foot into the station, their dedication to customer satisfaction was evident.nnArthur greeted me with a warm smile as I entered the convenience store. His friendly demeanor and willingness to assist immediately set a positive tone for my experience. He patiently answered all my queries regarding the fuel options and even provided recommendations based on my vehicle's requirements.nnAs I proceeded to the fuel pump, Cassidy was already there, ready to assist me with the refueling process. Despite the busy rush hour, she remained calm and composed, efficiently managing the flow of customers while ensuring each one received prompt attention. Her professionalism and attentiveness were truly commendable.nnMoreover, both Arthur and Cassidy exhibited exceptional teamwork, seamlessly coordinating tasks to ensure a smooth operation throughout the station. Their collaboration translated into a seamless and hassle-free experience for customers like myself.nnAdditionally, their attention to detail did not go unnoticed. Arthur meticulously cleaned the windshield of my car while Cassidy checked the tire pressure, going above and beyond to ensure my vehicle's safety and comfort.nnBeyond their individual contributions, what truly stood out was their genuine enthusiasm to serve. Arthur and Cassidy's passion for their work was palpable, creating an atmosphere of positivity and warmth that made my visit to BP Hoon Hay truly memorable.nnIn conclusion, Arthur and Cassidy's exceptional service at BP Hoon Hay exemplifies the pinnacle of customer care. Their professionalism, teamwork, and genuine commitment to excellence set a standard that other service stations would do well to emulate. I left BP Hoon Hay not only with a full tank of fuel but also with a renewed sense of appreciation for exemplary customer service. Kudos to Arthur and Cassidy for their outstanding dedication!
At the bp all glass cleaning brush are damaged they never replace it kindly look at the situation of the items
Nice friendly staff. Awesome car wash
Always quick and easy with the bp app petrol abit on the expensive side though