Awanui Labs - Glenfield (formerly Labtests)

The staff here are so lovely and kind. My needle phobia has pretty much been healed since I started going here because I have such a great experience every time. I used to panic before blood tests, now I feel pretty calm because I trust I am in good hands. Thank you so much

Had to get some blood tests done this morning, and this lab is nearest to my house. I had Thet as my phlebotomist and she was just wonderful. She was friendly, quick, and best of all, very gentle with the needle - I didn’t even feel it going in! Five stars for an experience that is often not a pleasant one. Thanks so much!

I recently had the pleasure of being assisted by Nancy during my blood test, and I couldn't have asked for a better experience. Nancy was not only highly professional but also incredibly personable, making sure I felt at ease throughout the entire process.nnHer meticulous attention to detail was evident as she took the utmost care in preparing for the procedure. Nancy's technique was flawless - I barely felt a thing when she drew my blood, which is a rare experience for me!nnNancy's friendly demeanor and reassuring presence truly made a difference. She is an exceptional phlebotomist and a genuine asset to her team. I highly recommend requesting Nancy if you ever need a blood test - you won't be disappointed!

I usually have a pleasant experience with this clinic but today, I had an awful experience at the clinic this morning due to the unprofessional and rude behavior of the reception team. The staff member at the reception was unapproachable and dismissive, making an already stressful situation even worse. To add to this, the nurse who took my bloodwork had absolutely zero customer service skills, which further contributed to the negative experience. This is not the kind of treatment patients should expect. A little courtesy and professionalism would go a long way in improving the patient experience.

I went in to have my blood test and the blood extraction was made by Nancy. I was not feeling well at that time and was afraid of the pain but she made my visit a pleasant one. She was very accommodating and she even offered help with the forms and provided clear instructions afterwards.nnThank you, Nancy. I really appreciate your work.

Directions to Awanui Labs - Glenfield (formerly Labtests) with public transportation

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