AA Centre - Shirley

Absolutely amazing staff here and a great company culture! I went in close to closing time, the queue was right to the door but the staff were filled with banter, smiles and energy all the same! Massive praise to Sam and Mat in particular who were welcoming and warm and made for a great experience! It was slow but beyond their control and maintained enthusiasm all through out!

Extremely disappointed with shirley AA yesterday i went 4:45 Guy approached me i told him i want to get my photo done he said we can’t do it because its 4:45 there was only 1 person in queue i requested him i am working next 5 days i wont be able to come but still he turned me away, store close at 5pm it is quite frustrating and bad customer Service.nnThanks for your response but i went to riccarton AA today it took 2 minutes to get it done it was just an excuse to not do it.

Went in today to renew my license. While there was a little bit of a wait it wasn’t too bad. The process of renewing was easy. The person who served me was super efficient and made it easy. I don’t remember their name unfortunately. But all the staff there seemed really friendly and helpful. Especially the handsome younger man.

Our experience was awesome. Matt was energetic, very helpful Best customer service out there. We need more people like him. Please make him watch the Boys Season

Changing my rating to make it even lower. This AA centre is painfully understaffed. You'd think they would have more than two staff working during a lunchtime when they are at their busiest. How I can't replace my license online is beyond me. Why this AA Branch would only have one person on the driver license counter at midday is also beyond me. Avoid this branch at all costs unless you want to waste your lunch time standing in line for forty five minutes for what is essentially a five minute job. The guy in line in front of me had to leave because he had wasted his whole break in line and still wasnt even halfway!! It's the staff I also feel for, kudos to them for being so kind even though their employer doesn't give a stuff about providing decent staff numbers.

Directions to AA Centre - Shirley with public transportation

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