AA Centre - LynnMall

I visited around 11 AM on a Thursday and the place was quite busy. I ended up waiting about 45 minutes before being assisted. Once I was seen, Julie was excellent—patient, friendly, and efficient. She handled my policy setup in roughly 30 minutes and even acknowledged the long wait with a sincere apology. Despite the delay, I left feeling very satisfied with the service I received.

I was a bit nervous when I got there because of the reviews only 3 stars, but honestly, the staff is amazing! Rob was super kind, fast, and really helpful — he guided me from the start with the form and then sent me to the team behind the desks. Vai was also really nice and friendly while helping me and booking my appointment. The place gets quite busy, but Rob makes everything go smoothly. Totally 5 stars from me — I really recommend this place!

Today when I went to purchase car insurance, a Mandarin-speaking female staff member kindly guided me to the insurance customer waiting area while I was queuing. Shortly after, Ms Pali assisted me. She was very professional and friendly, and patiently answered all of my questions. Really appreciate the help from both of them. Thank you

Had a great experience. Got welcomed by a respectful professional gentleman called Rob. He along with his team was extremely helpful in getting my class 1 learners done. 40 minutes total from arrival till i walked out with my test done and temporary learner's in hand. I was quite nervous considering some of the reviews I've seen, but it goes to show, treat the staff how you want to be treated. A little bit of patience and kindness goes a long way.

Robert was so easy to deal with! He was being an air traffic controller and helping direct everyone to the proper forms and then the proper lines. He did it with a huge smile on his face and was professional and quick! This office is pretty lucky to have him, and everyone left the center, much faster than if he was not there! Thanks a million!

Directions to AA Centre - LynnMall with public transportation

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