AA Centre - LynnMall

I loved it! , test was very easy I used the DRIVERS TEST app the questions were exactly the same . All staff were so sweet and kind explained everything throughly, didn’t rush me at all. Bit of a wait in the line but that makes sense due to the fact that many people go in. But I recommend, staff is great 10/10

I visited the AA Centre at LynnMall yesterday to convert my Indian license, and I was thoroughly impressed by the outstanding service I received. Robert and Sai were incredibly helpful, professional, and efficient throughout the entire process, making it a smooth and hassle-free experience.nnThe staff's attention to detail and friendly approach truly stood out, and I left the office feeling well taken care of. I highly recommend the AA Centre - LynnMall to anyone seeking assistance with AA license services or insurance needs. Their 5-star service exceeded my expectations, and I wouldn’t hesitate to return for future services.nnThank you, Robert and Sai, for your exceptional support!

Would give this -1 stars if I could. Been to this AA about 3 to 4 times in the last 2 years and honestly this branch needs be restaffed or shut down.nStaff members can never provide accurate information. The documents required to apply for licence conversions or replace lost car licence tags are never right. My wife was bought to tears trying to convert her overseas licence due to all the rig-ma-roll of providing documents for the application. Ended up driving halfway across Auckland to the AA in Penrose to get things sorted, which happened with less hassle.nAt my most recent visit, one of the male staff got super aggressive for no reason and almost assaulted me for not removing my helmet fast enough while I was in the shop. For reference it was pouring outside and I was trying to get out of the rain. The fella thought he was bouncing for a pub in Edinburgh or something. Absolutely poor.

Took me four visits to sort my son’s IRD. Most of staffs are very arrogant and behave that the visitors depend on their charity. Never clear on their instructions. The infamous “Chinese female Staff” in other reviews did not surprise me. She acts like she owns the place and treats customers in a rude manner. She doesn’t serve customers but command them. The most polite staff was a trainee, a south Asian guy and hopefully he doesn’t adapt the behaviour of other staffs. Overall, the experience been not so good for me.

What is going on in this establishment!? No one ever answers the phone. Went in to renew license, said it was going to come in the mail. Many months later still nothing. Can’t discuss with anyone because no one answers the phone and the wait times is significantly long. Weekends are terrible as the lines can back up out the door and attitudes are so nonchalant, rude and or unbothered. Judging from everyone’s reviews it’s been like this for a very long time. Who is going to review this team and correct their behaviour? We/I just want some customer service that’s not going to take a million years to be rectified and resolved. And for the love of all things good, answer the phone!!!

Directions to AA Centre - LynnMall with public transportation

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