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Yarra Valley Water

  1. Mitcham
  2. Scoresby Local Government Office

Reviews, get directions and contact details for Yarra Valley Water

Yarra Valley Water
"Yarra Valley Water is Melbourne’s largest retail water utility, providing essential water and sanitation services to 2 million people and over 58,000 businesses. Our service area covers most of Melbourne’s northern and eastern suburbs.To report a fault or emergency, call 13 2762, or via the Snap Send Solve app.For account enquiries call 1300 853 811Edit"
Address: 25 Lucknow St, Mitcham VIC 3132, Australia
Phone: 1300 304 688
State: Victoria
City: Mitcham
Zip Code: 3132


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I've had 7 water outages in 3 years because of water mains on my street bursting. 4 of those were in the past 6 months.nPretty terrible service and pretty aweful to deal with also when trying to raise complaints.nLeaves you unresponded to for weeks. Wish I could choose who I got my water from.
We were told by the plumber that we had high water pressure at more than 1,000 KPA and were recommended to install the boundary pressure limiting valve at $1,000.nnIt sounds like the plumber tried to be ripping us off. Therefore, I rang Yarra Valley Water with limited expectation in the morning 20-May-2024. Surprisingly they can come around and check our water pressure within 4 to 5 business working days. Out of the blue, the service man Keith turned up early afternoon on the same day. He explained what he was going to do. 10 minutes later, he informed us our water pressure level is 900 KPA and made a couple of suggestions as Yarra Valley Water is not in a position to install the boundary pressure limiting valve. They would do if the water pressure level were higher than 1,000.nnKeith was so friendly and very knowledgeable, so we were very impressed with his customer service.nnThank you, Yarra Valley Water and Keith.
We were doing some basic home maintenance this afternoon and turned the water off. Unfortunately when attempting to turn it back on, it became apparent that the tap thread was damaged and we couldn't turn it. Called Yarra Valley Water who happily sent 'Neil' out within 2 hours on a Sunday evening! who replaced the tap efficiently and quickly. Thank you!
Submitted online report about my broken water meter stop tap. YVW fixed it within a few hours. Excellent service.
I just got off the phone having talked to Ruby and I am pleased to say that she was most helpful and pleasant. Thank you Ruby and Yarra Valley Water for your outstanding service.
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