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Western Australian Deputising Medical Service

  1. Perth
  2. Western Australia Medical Service

Reviews, get directions and contact details for Western Australian Deputising Medical Service

Address: Perth WA 6000, Australia
Phone: (08) 9321 9133
State: Western Australia
City: Perth
Zip Code: 6000


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related searches: perth after hours medical service, wa after hours doctor, doctor home visits (wadms) west perth wa, dial a doctor perth reviews, locum doctor perth, after hours gp, dial a doctor perth, 13sick perth
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Reviews
After being told that a doctor would be at my house within 2 hours, I waited another hour then called the service and was told it might be another 2 hours before a doctor could come. That meant 5 hours from my inital phone call. I then opted for a phone consult which still took another 30 mins before I received a call. An obviously young English male doctor then told me what I had was "just a virus" and after being given 1 dose of antibiotics by my GP he would not give me another script because he told me "it's called being sick". His diagnosis may have been accurate, but I found him extremely rude and condescending. He needs to develop some compassion for the patient and show them the same respect he would to his own parents or a family member.
Receptionist couldn’t get us off the phone fast enough. “We’re the only 24 hr locum service in Perth, but our recommendation is to go to urgent care. I can’t tell you where the closest urgent care is”. Well… thank you very much.
Useless service. All we got told was they are busy, and they cant offer help. There is only one doctor on duty. Whats the purpose of setting up this practice if they can not provide service?
Only getting 1 star so that I can post feedback. Booking made at 11.30am on a Sat. GP reception told Dr should be in area between 1-2pm. 3.30pm follow-up says Dr in next suburb with 2 other patients to see, but is at an aged care facility, so could go longer. 6.45pm told "still booked" but Dr's can choose whatever order they want to see patients and can't give any idea of when one might come. Cancelled appt. Absolutely appalling & unacceptable service; and if true Dr can just decide what order to see patients in, totally ridiculous. Will never use again and will be sure to tell others same.
Called and used the service several times, all the ladies were lovely. Just the guy Receptionist was so rude, never let me get the chance to respond. He finished what he wanted to say and just hung up my call! No sympathy at all, karma will goes to you. Edit: Thank you for your reply. I called this morning 14/11/2022.
I was not expecting anything great having read the reviews but I was pleasantly surprised. The staff who answered my call were friendly, courteous and helpful. They were very upfront about the cost especially with it being a public holiday and that I would probably have a very long wait. Yes the wait was long, however, I was happy to be at home rather than stuck in the ED of a hospital. The doctor was very pleasant and patient with excellent advice and provided everything that I needed to get scans and so on. I found Dr Gweja to be very helpful and an absolute asset to this service.
2nd time using this service, both for my kids and very happy. Today being a public holiday was very busy so was told there was not doctor available to come out understandably, but offered a phone consultation. I can't remember the name of the doctor I spoke to but he was really friendly and helpful and put my mind at ease. Originally staff at time of booking were also kind, professional and helpful.
Unreliable! Long wait!! Ordered for my 3yr old, was given a wait time of 3 hours. After 2 hours received a call to check in, after advising further symptoms, we were advised we would been Shortly. 5.5 hours later still no dr, called to request an ETA which couldn’t be advised. When wanting to cancel I was told the dr was on the way, to then be told actually they weren’t and would be another 1/2-1 hour maybe I ended up cancelling as my son fell asleep at 9pm. Extremely disappointed in the service. Wouldn’t recommend!
tonight Doctor came 35 minutes after I call, Doctor was very good and helpful. Thanks. I have use several times of home doctor services, every time I have good experience with them! and I really appreciate them when the time you need them, they are there to pick up your call, come to see you! sometimes may be slow that's because your location I suggest everybody encourage this servicegive more positive feedbackif Doctor took little bit longer than you expectyou can always call back to communicate with reception find a solution. Well done team! thank you I do appreciate your service.
Dr arrived at our home well ahead of expectation 1.5 hrs ahead of schedule to prescribe and treat my partner suffering severe nausea and vomiting. The consult and treatment was speedy, painless and very courteous saving us the long wait in emergency, even if we could have got there. Thanks so much for the great service.
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