TOWER Insurance

Reviews, get directions and contact details for TOWER Insurance

About

Welcome to the official page of Tower Insurance.

Enquiries on page are monitored and responded to Mon to Fri, 8am to 5pm, except for public holidays.

You can call us everyday from 8am to 8pm. Get in touch at tower.co.nz or call 0800 808 808.

Story

TOWER Insurance started out in 1869 as a government department selling life insurance and pensions. Now, over 140 years on, TOWER is still helping New Zealanders protect the things they value.

Whatever insurance you choose, TOWER makes it easy with the special benefits that come with each of our policies.

© TOWER Limited and its related companies. All rights reserved.

Products

Insurance – car insurance, house insurance, contents insurance, travel insurance, business insurance, rural insurance and boat insurance.

Address: 45 Queen St, Auckland, 1010, New Zealand

Phone: 0800 379 372

Website

zn.oc.rewot@gnitekram

State: Auckland

City: Auckland

Zip Code: 1010

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

related searches: tower insurance claims, insurance nz, tower insurance contact, car insurance nz, tower insurance christchurch, tower insurance login, tower insurance reviews, tower car insurance

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Reviews

This is the worst Insurance company in terms of Claims. The commercial team really sucks and lack the intent in helping the clients.. Its been 2 months for a simple vehicle claim, even though furnished all the requirements in detail.. No action or response.. Giving us a run-around since day 1.
PLEASE DON'T JOIN THIS COMPANY AT ANY COST OR IT WILL BE A NIGHTMARE SOME DAY..

 7 years ago (16-01-2018)

Have been with tower over 4 years now and never a bad experience all claims approved over the phone without any fuss.  All my content and cars are with Tower and happy to stay

 7 years ago (26-02-2018)

Made a car insurance claim last year with trademe which is underwritten by tower. The processing was fast and I tried to get insurance with them directly this year due to cheaper premium. Reading a lot of negative reviews at the moment and just want to share my experience.

 7 years ago (16-01-2018)

Didn't ask any questions and dismissed my house claim within 1 minute... 36 less than I was on hold.
New provider tomorrow.

 7 years ago (30-01-2018)

Very poor when it comes to claims. I made a minor claim and heard nothing for several months. 
As a result I cancelled the policy and went to a more customer focused provider. Tower can't seem to take no for an answer and have continued to deduct premium payments even after being contacted several times for a cancellation and credit.

They're very quick to take payments but when it comes to claims or refunds for premium payments they'll reject or stall refunds.

My recommendation is to go elsewhere for insurance.

 8 years ago (20-08-2017)

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