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Reviews, get directions and contact details for Tivoli Hi-Fi Pty Ltd

Tivoli Hi-Fi Pty Ltd
Address: 155-157 Camberwell Rd, Hawthorn East VIC 3123, Australia
Phone: (03) 9813 3533
State: Victoria
City: Hawthorn East
Zip Code: 3123


Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Visited Tivoli after nearly 25 years looking to update my B&W speakers! Walked away with a new pair of B&W speakers mainly due to generous trade in offer. Also excellent customer service from James and Paul!!😃
7 years ago (12-03-2018)
Really shocked by the service that I received today. After selling one item that wasn’t up to the job, they insisted that a second part was needed to improve its performance which I then purchased. Turns out the salesman was wrong and the two parts were not compatible. This would be be easy to fix if I lived close by but I live 3 hours out of melbourne and had the items posted to my home. The next time I was in Melbourne I took the add on item, an antenna back in for a refund to which I was refused as I did not have the receipt they had sent to me despite them having access to the record of sale on their system. To add to the mess they do not send email receipts at the time of purchase so baffled by the very unhelpful service I was forced to return home. I’d be a lot more understanding if I’d purchased the wrong part but this entire transaction was done on their advice and nether component has performed as promised. In summary, quality audio, terrible service. No point buying from brick and mortar stores when they give you the same run around you get online!
8 years ago (05-09-2017)
Bought a turntable here a few weeks ago. Super knowledgeable and interested staff. Tivoli offers a superb range of price points and quality products, which I'm really glad exists locally. Overall a great experience.
8 years ago (31-08-2017)
Great service from James. I recommend paying the listening rooms a visit.
7 years ago (12-01-2018)
Was going to purchase 2 hifi components from them. Called them twice to get the price. They promised to call me back (twice!) - Never heard from them. So bought somewhere else.
8 years ago (23-10-2017)
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