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Reviews, get directions and contact details for The Travel Doctor

Address: 28 Cranbourne Rd, Frankston VIC 3199, Australia
Phone: (03) 9783 2111
State: Victoria
City: Frankston
Zip Code: 3199


Opening Hours

Monday: Closed
Tuesday: Closed
Wednesday: 10:00 AM – 5:00 PM
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed


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Reviews
Really disappointing service. Staff are completely incompetent. Gave us incorrect and differing information every time we called. Said they'd call back and never did. Then on the day lost our appointment. Finally when we had the shots the nurse that did the second lot of shots could not answer any of our questions, none at all, left us questioning if she was even a nurse. Made mistakes all over the documents including spelling our sons name incorrectly and incorrectly calculating when he was due for his next shots. At billing time they seemed to have no idea what they were doing, the front desk guy was clueless and the nurse helping didn't know anything more. They are also insanely expensive. All in all I'd stay away in future and find somewhere else to go.
Made an appointment one month in advance. Clinic did not contact to confirm appointment which I thought was strange and when I rang them to confirm they had lost my number. When I arrived at the clinic I was told that the travel doctor wasn't there and doesn't even work on that day. I called the phone number and found out they wanted me at the Southbank clinic! This was the first I had heard about this as I had scheduled my appointment at the Frankston clinic. Massive waste of time, avoid!
I went in for travel vaccines and got charged $400 when my brother got the same thing done at the Bays for $80. Probably give this place a miss.
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