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Duff Street Medical Clinic

  1. Cranbourne West
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Reviews, get directions and contact details for Duff Street Medical Clinic

Duff Street Medical Clinic

About

We are a Bulk Billing Medical Clinic open 7 days a week with all services under the one roof. We pride ourselves on our quality service and care.

Story

Duff Street Medical Clinic is a bulk billing medical clinic for family medicine, vaccinations and minor procedures. We provide a wide range of services including cosmetics, anti wrinkle treatments, fat dissolving injections, skin moles check ups & more.



"Bulk Billing Medical Clinic. Open 7 days Non concession card holders accepted. Extended Hours 8am-11pm*. We have extended our hours to assist with patient emergencies and wait time. We now open 8am - 11pm weeknights. *Times subject to change based on GP availabilityAllied Health team on site. 15 Doctors On Site to help with busy period. 7 Female doctors on site. Pharmacy On Site. Pharmacy now open till 9pm. Pick up scripts, immunisations and more."
Address: 3 Pearl Ct, Cranbourne West VIC 3977, Australia
Phone: (03) 5995 4988
ua.moc.cinilcteertsffud@reganamecitcarp
State: Victoria
City: Cranbourne West
Zip Code: 3977


Opening Hours

Monday: 8:00 AM – 11:00 PM
Tuesday: 8:00 AM – 11:00 PM
Wednesday: 8:00 AM – 11:00 PM
Thursday: 8:00 AM – 11:00 PM
Friday: 8:00 AM – 11:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
I am a tourist visiting my family here in cranbourne. I fell horribly ill despite self medicating with both home and otc remedies that i had brought over. But it got really bad that I felt the need to visit a doctor, despite knowing how expensive it gets for tourists. Made prior online booking for my appointment on 3/11/2022 as advised by my family members here. Filled up necessary forms. Arrived on time and was made to fill up a same form manually, making me do a double job. Mentioned to the receptionist that ive already filled the same one online but was given a simple " sometimes it doesn't go through " with no apology. I Let it slide. Waited a good 15 mins without any updates while waiting at the main reception. Only to suddenly have a doctor to walk out to reception to call me in because i didnt know there was a patient waiting are further inside. This is the worst part, was attended to by doctor Kabir who wasnt friendly one bit and honestly borderline rude. Explained to him my conditions and to my horror he passed me symptoms off nonchalantly, making me feel like a child. He then gave me the most unprofessional and lame advise ive ever gotten from any medical professional for my symptoms: some very lame grandmother's home remedies. Literally told me to use eucalyptus oil, drink tea, gargle warm water etc, and told me i can go back to reception for my receipt, with no medications what so ever, despite me reiterating how bad its gotten after all my efforts of self treatment. TL;DR So basically I spent 80 dollars to refill a form i already filled online, to be served 15 mins later than my appointment time while others stroll right in after me and getting attended to first, only to be have my conditions taken lightly and passed off with zero professionalism, care and empathy. And no medications. UTTERLY DISGUSTED. RUINED MY HOLIDAY. TRULY A HORRIBLE WAY TO TREAT A SICK TOURIST.
Came for appointment for my very sick 1 yr old son and was left waiting over an hour just to get the Dr I wanted swapped for one I didn't know, and the Dr was not thorough enough, barely looked at my son. we had to go to another practice to get a proper diagnosis. 1/10 I will not be coming back
Avoid at all costs! Worse clinic I've ever been to. I saw Dr Jamila Ayobi. She was rude and condescending. Made it very clear she won't do a mental health plan because it's too much paperwork and go back to my other GP which I explained has left the old practice. Told me to call Lifeline or Beyond Blue. When I made the appointment online I specified the reason was for a mental health plan and she said she doesn't do them. Why accept the appointment then? Waste of my time.
Terrible experience with booking system. I made a childhood vaccination appointment though hotdoc - turned up to my appointment 15 mins early to ensure all new patient paperwork was completed without holding the doctor up and I was turned away because the GP I booked into does not do childhood immunisations. A General practitioner unable to perform a routine vaccination - how ridiculous!!!
This place reflects the state of our medical system. Go for the sniffles but anything more complex and you will be made to make an appointment almost daily. They don’t access information passed on from previous clinics and waste time. Unfortunately you get what you pay for now. A sad state of our once enviable medical system.
Please don’t see Dr. Jamila Ayobi. She’s a very rude and obnoxious GP. This useless woman actually stood over me and began speaking in a very rude and unprofessional way. I was surprised that a doctor was acting to a patient in that manner. I could not complete my consultation with her. I had to walk out just to avoid the situation going beyond my control. I’ve seen couple of doctors at this practice who are all good. This is my first time of seeing Dr. Jamila Ayobi, and I felt really intimidated and disrespected of how she spoke and to me. And if you’re not white, do not see her as well. She’s racist and does not respect black or colour people.
Went into the clinic today for a 3rd degree burn on my leg and to have a chat about potentially speaking to someone about a mental health plan. Asked my maybe 10 questions and prescribed me with pills for depression and provided a referral for a psychologist. I had asked who the psychologist was and how can he help. My answer was "come back Tuesday as I have 8 other patients waiting" I then asked him to look at the burn on my leg to be told again "I have 8 patients behind you, please come back Tuesday"! Name of GP was Dr Zakir Hossan. This is absolutely inconceivable!
5 star for Dr boctor but receptionist was very very rude.. i called 10 pm because my daughter was sick and receptionist said we are going to close, closing time is 11pm why didn’t you bring early when you know your daughter is sick..? Then we requested her and we went there then she again showed her rude behavior.. I don’t know how you hire these kind of receptionists…
When you call reception for a Band-Aid and you get there and she is asking permission from the doctor for a Band-Aid and then the doctor gets a Band-Aid from the nurses room and charges you for a consultation fee what a joke. Remind me to never call my own doctor for a Band-Aid at 9:30pm
I think this 1 star is also too much for this clinic, called me for a appointment for 10:50 and I am waited 1 hour before I got in, doctor forgot to add me in the list , rude receptionist, she said talk to doctor I can’t do anything why did you book me if there is no spot. Wasted my 1.5 hour there.
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