The Riversleigh

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About

The Riversleigh – an East Gippsland Icon Originates from three Victorian terraces.
Boutique accommodation, events, Lunches, coffee/cake, licenced bar.

Story

The Riversleigh
Centrally located in an iconic, century-old building in Bairnsdale, The Riversleigh is at your service.
A beautiful and poised exterior leads to the restored interior, reflecting the heritage feel; classic meets contemporary with an elegant twist.
The 21 guest rooms, with ensuites, offer the seasoned traveller luxury and comfort with all the amenities required and personal, attentive service.
Complimentary continental breakfast is sourced from local produce.
Choose a relaxing sleepover between Sydney and Melbourne or stay a while and explore the naturally magic region of East Gippsland.
Modern amenities. Historic Elegance. Relaxed Luxury. Unbeatable Location.
The Riversleigh, a place like no other.

Address: 1 Nicholson St, Bairnsdale VIC 3875, Australia

Phone: (03) 5152 6966

Website

ua.moc.hgielsrevir@ofni

State: Victoria

Zip Code: 3875

Opening Hours

Monday: 7:30 AM – 7:00 PM
Tuesday: 7:30 AM – 7:00 PM
Wednesday: 7:30 AM – 7:00 PM
Thursday: 7:30 AM – 7:00 PM
Friday: 7:30 AM – 10:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews

Beautiful rooms, nice breakfast, but service not up to scratch for the price. Lack of lift made it a bit awkward getting suitcases upstairs.nnWould also suggest installing blockout curtains to assist those who want to sleep past sunrise.

We arrived yesterday on a Saturday around 3pm during holiday season to find the hotel closed with all lights off. We knocked at the front door that said “reception” without response. Wandering around the building we spotted other guests sitting in the dark hotel bar and asked to use their phone, since we don’t have an Aussie number. The lady who answered the phone could not find our booking immediately two names, god forbid! and got rude. Apparently it was our fault that their check-in system only works with a local phone number they send you a code and instructions via text, which we couldn’t know / were not informed by our travel agency.nnWe finally got into our room, which was spacious but very dark and dusty dead insects in the corners everywhere and worn down.nnThe staff remained absent, so the bar stayed closed and no one told the guests that were chatting in the courtyard until 1am to shut up.nnIn the morning of this Sunday, breakfast was set for 8-10am. When we got there at 9:10 the buffet was half empty and of course there was no staff to fill anything up. When the coffee machine ran low on beans it was a guest that looked through the cupboards to find a bag of beans and fill it up.nnThe building might have a charm to it, but it’s also just old and run down with walls paper thin. At the end of our stay we did see personnel finally - the cleaning staff who entered our room within 1 second of knocking, 5 minutes before check-out time. At least they were friendly and apologised.nnNothing luxurious about this hotel and customer service was just non existent. Needless to say, we do not recommend this hotel and suggested our travel agency to take it off their list as well.

Our second time at Riversleigh. The room 6 was delightful, absolutely a 5-star experience, so clean, so comfortable, richly decorated and great amenity, the breakfast was an added treat. Also Riversleigh is walking distance to good restaurants and public EV chargers, if you have a Tesla yuk!, you can charge on site. I love this hotel and will be back.

Unusual check-in virtual, never saw 1 staff person ay all even during the continental breakfast.Room plenty big & nice bathroom with jacuzzi bath if you want to use it. Tv on wall could do with fixing in properly as it wss a little wobbly. OK for the 1 night we spent on our drive down to Melbourne.

Very happy with the service and rooms. Beautiful building. Excellent breakfast and a shout out to Donna who was very helpful!

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