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Reviews, get directions and contact details for The Hills Lodge Hotel & Spa

The Hills Lodge Hotel & Spa

About

Welcome to The Hills Lodge. Located in the heart of the Hills region of Sydney, we are a Boutique Hotel with a reputation built around quality and friendly service.

Story

Within easy reach of all parts of Sydney via the M2 and Sydney Orbital M7, The Hills Lodge offers the finest accommodation, elegant dining in Nobles Restaurant & Bar, extensive conference and event facilities or relaxation at the Day Spa.

Our accommodation offers a variety of well appointed and tastefully decorated rooms of various sizes and configurations.

As an associate Accor Hotel we are part of a network of 4,400 hotels and resorts in 92 countries.

To complement your stay The Hills Lodge features a choice of in-house facilities including:

Nobles Restaurant & Bar
Conference & Event facilities
Day Spa and Beauty
20m outdoor heated pool
Steam room
Complimentary on-site and secure underground parking
Wireless internet
Foxtel & Pay for View Movies
Guest Laundry
Dry cleaning service available Monday to Friday
In Room Safes or safety deposit facilities

Address: 1 Salisbury Rd, Castle Hill NSW 2154, Australia
Phone: (02) 9680 3800
ua.moc.egdolsllih@sgnikoob
State: New South Wales
Zip Code: 2154


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
My family with a young baby stayed for 2 weeks at the hills lodge, and was extremely satisfied with the service provided by the team.nnThe reception team Darlene and Jess, for example were so warm and pleasant to talk to, resolving minor issues in a timely and professional manner.nnThe breakfast team apologies, only recall Donna by name were absolutely wonderful as well. Incredibly helpful and friendly with our requests, and definitely going above and beyond when needed.nnThe housekeeping team who we rarely met were also great, and every evening we came back to a clean room, which was quite a nice feeling when looking after an infant all day!nnTo reiterate, we had a fantastic experience with the whole Lodge team, including but not limited to the few names we could recall.nnWe will absolutely consider staying here again next time!
Friendly and attentive staff, nice spacious rooms, clean. No elevators from the lobby for different level rooms so be prepared for at least a small flight of stairs. Laundry requires coin operation, and the front desk will exchange if they have coins available. The breakfast buffet has good food but lacks variety. It has the same offerings everyday. Bar/takeaway menu is good as well. Overall I've enjoyed my multiple stays here when working in the area and would return again.
Recently attended a conference at Peppers The Hills Lodge and I was very impressed with the conference facilities, rooms and staff. We were really well looked after by the team and everyone was happy to help or make some changes as needed. The food was excellent and a good variety.nnRooms are recently renovated and well appointed in an understated way.nn3 EV charges as well is handy.
The team at the hotel were very nice and can’t be faultednnWe were frustrated that the tv was constantly glitching and trying to connect to the chrome cast which wouldn’t work. When we troubleshooted, we noticed that network had been turned off from the TV settings, so this was a conscious decision by the hotel.nnWe had seen reviews that the tvs didn’t work, but assumed that this would have obviously been addressed and fixednnWe have a 1 year old, so we had booked a jnr suite to allow us to put her to bed and watch a movie together for our evenings, which we were not able to do.nnWe were also disappointed that our explorer food discount is not available for room service. We had to put our daughter to bed so were not able to eat in the restaurant. I don’t understand what the difference is with having room service vs eating in the restaurant. We normally just order takeout to our room for this reason.
Terribly noisy woken up at 6am 2 mornings with construction noise, manager gave new room that also has lot of traffic noise. If you're looking for somewhere peaceful avoid at all costs no noise mitigation on the windows at all. Also zero lifts for most of the accommodation so you cart your bags up & down flights of stairs. Definitely 10/10 do not recommend.
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