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Reviews, get directions and contact details for Novotel Sydney Norwest

Novotel Sydney Norwest
Address: 1 Columbia Ct, Baulkham Hills NSW 2153, Australia
Phone: (02) 9634 9634
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
My stay at Visy Dior Hotel was exceptional. I was impressed by every aspect of the experience. The food was absolutely delicious, with a wide variety of flavorful dishes that catered to both local and international tastes. The rooms were beautifully designed, spacious, and incredibly comfortable, offering a perfect blend of luxury and coziness. Cleanliness was clearly a top priority throughout the hotel — from the spotless rooms to the pristine common areas, everything was immaculately maintained. Overall, Visy Dior Hotel exceeded my expectations and provided a truly memorable stay.
I was very pleasantly surprised with my stay here. Staff are warm, friendly, and very helpful. Even the buffet breakfast was excellent. The scrambled eggs were soft, creamy and seasoned. Well done guys. Highly recommend.
We stayed 7 nights. The rooms are huge,super quiet and very clean and comfortable.great for sleep ins. We ate in mostly and the food is fantastic - terrific Italian chef. Staff most attentive nothing too much trouble.nReally enjoyed our stay.
Great location with access to the metro, shops and freeway. However the quality and consistency of service did not meet the standards of the brand. Hubby rang the front desk in the morning to inquire for access to the laundry room which was locked. The lady said she would get someone up to unlock it. Hubby ended up waiting until after 5pm, when a male attendant in the front desk came over to assist.nnOn the last night of stay, passes wouldn’t work to access the room and so had to go down to front desk to get the issue sorted which should have been sorted out the other day but apparently wasn’t working.nnAlso upon arrival, the beds were not made and were the worst looking that I have ever seen in a hotel. The sheets were not tucked it and pillows were not straightened out!!! The cleaner did a sloppy job and when raising complaint to the front desk was told that we had to leave the cleaning sign outside of the room for the room to be cleaned. Well bathroom essential were provided and toilet seemed cleaned however the bed was left unattended. Whether the cleaning sign is out it is still essential for full cleaning service to be provided unless you DO NOT WANT your room CLEANED!!! Guests forget these sometimes.nnSorry but won’t be returning, after this experience . :
We booked for our family's Mother's Day lunch. The service and the food were exceptional! The staff were happy to provide us with any request even bringing out an extra desert the creme brule was next level!!.nHighly recommended
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