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The Good Guys

  1. Bankstown
  2. Bankstown Furniture Store
  3. Bankstown Home Goods Store
  4. Bankstown Mobile Phone Shop
  5. Bankstown Business Supply Service

Reviews, get directions and contact details for The Good Guys

The Good Guys

Story

DoingGood since 1952!

Address: 4-5 67/9 Chapel Rd, Bankstown NSW 2200, Australia
Phone: (02) 8713 5000
State: New South Wales
City: Bankstown
Zip Code: 2200


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Unprofessional delivery guys.very rude, rush,hurry. Didn't install properly my washing machine. I paid paid for installation and delivery but delivery guy just delivery and lied to me someone's will come for installation. Asked me to bring my phone and he did himself 5star rating from phone. Didn't give a second to ask any questions put 5star himself and left. I call to to the store and they sent him next day for installation but didn't install properly.just took photos and left. Delivery guy was very rude. Wasn't happy at all. It's wasn't free delivery and installation.From Bankstown store only 8min my place but I paid $85 for it.
My first and also last time to order from this store. I placed an order on Thursday 30th January and spoke to Lisa to confirm the order and delivery for today Sunday as we have a shop and we need a freezer asap so I received the payment confirmation email on the same day 30/1. Until this morning I called them and they said no payment received until I sent them a payment receipt then they changed their mind and said the fund released and gone to their account. What a joke!!! Then they changed my delivery to tomorrow and I already booked a handyman to come and help us with installation for our shop. Not only did they waste my time and money to reschedule but they’re unprofessional and not caring about customers. Guys stay away from this store. Bing Lee and jb Hi-Fi are better options.
The store manager of the Bankstown store is the most rude, dishonest, disrespectful person I’ve come across. I came into the The Good Guys Bankstown store to get a quote on different fridges. I got quoted originally $1676 price beat price the quoted me by sales person. I wasn’t quite sure if this fridge was going to fit in the spot were I wanted it go. So the sales team member told me to go get the measurements before purchasing the fridge and the price would be the same when you come the following day. So the following day I end up coming back into the good guys store to purchase the fridge. I go to pay for it and suddenly the price had changed to $1776. And I asked to speak to store manager and told him what I was quoted originally he kept denying that price off price beat on there online website and made me out to look like a lier making the price up. I ended up purchasing the fridge $1776 plus the $85 delivery fee. The following day I come into the store showing them the price beat price I got originally got quoted online. The store manager kept denying it and saying that this is new. He the store manager needs to be stood down from his position and retrained. I will not be coming back to the good guys they mislead people. The store manager is rude.
Just purchased a mircowave and oven cooktop today. Had a great experience instore. Staff Michelle L really helped me with my decision. Friendly, helpful and able to strike a good deal in my opinion with a very competitive price. Luckily the item was in stock and ready for pick up. staff Bruce at customer pick up point was able to helped me load the heavy item onto my vehicle. I would definitely come back if i ever need to buy any new appliances.
My experience purchasing items online with a gift card has been terrible. Over the past 10 days, I’ve spent around 6-7 hours contacting the sales team, online support, and phone support, but have yet to receive a proper response. The wait times on chat or phone are extremely long. Even after waiting, I am often moved to a different queue and made to wait even longer. Half of the staff pass the issue to another team without resolving it. I’m unsure where to leave feedback online, so I’m sharing it here for the nearest store
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