The Co-op

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Address: 3 Broadway, Cnr Broadway & Harris St, University of Technology, Ultimo NSW 2007, Australia

Phone: 0457 662 637

Website

State: New South Wales

City: Ultimo

Zip Code: 2007

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

I left a belonging near the register while paying for a book. I only discovered this when I got to work. I Have tried more than 10 times to ring them to find out if this is the case but the phone number just rings and cuts out.

 7 years ago (26-03-2018)

A good place to buy books even if you are not a student. The prices are a bit steep but you pay for quality and they have a lot of quality books. 3 stars.

 7 years ago (05-09-2017)

Amazing service and friendly staff

 7 years ago (21-12-2017)

I would give NEGATIVE stars if possible. 
Very Poor response time, Incompetent customer service, bordering on Scam-like behaviour.

I ordered a book online. They got back to me saying it's not in stock. It took them over a month to give me any news about what they were going to do about it.
A "Customer Service Representative" named Angus emailed me saying they have a similar product and asked if I wanted to proceed with the transaction, if not I could arrange a refund.
I got back to him within 24hrs saying I DID NOT want to proceed and requested a refund.
The next day I get a confirmation saying that it's in the post and heading my way. 

I tried calling the Customer Service line (during business hours) and only got an automated voice saying all their staff are busy, and then it automatically hung up on me.
I emailed Customer service using their own website stating my case. It's been over a week and I've not gotten and response at all.

Now I have a product that I do not want, nor did I give authorisation to send to me.
Thanks a lot Co-op.

      
      
      
 8 years ago (31-05-2017)

I wasn't really satisfied the book which was a simple networking IT lab manual was out or stock. But it wasn't the reason of my disappointment. They sent me to the other book shop saying that they might have some then in the other shop they were surprised what am I doing there since they don't sell any IT books... Anyway I didn't like their behaviour so I ordered my book online. 
However, they're offering with a $25 member registration constant sales for books and they also have a service which says they buy your book back. 

 8 years ago (15-08-2016)

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Reviews, get directions and contact details for The Co-op

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