The Cheesecake Shop Bundoora

Bought a cake as a gift. Double choc with strawberry. $31.95. We were served by Emily. She was so sweet and decorated the cake looking sooooooo cute. Nice and quick service. Thanks again Emily great experience. I close the lid onto the cake so please ignore the touched choc parts on the strawberries haha.

VERY POOR QULAITY CAKES! HIGHLY DISAPPOINTED NOT FRESH CAKES. WON'T RECOMMEND TO ANYONE : I ordered red velvet customized cake $49 but received a pink cake rather than red. See image attached - it might look good on photo but was worse: I'm so disappointed at the order I confirmed as the cake was so hard that we neec to cut it with a sharp knife and was freezed. I felt do insulting to cut the cake with chicken knife and we all hot sick after having thePINK velvet cake. Not sure if it was made fresh as it was to hard. Ruined my birthday party.so expensive but not worth at it all.

Ordered a strawberry cheesecake, but the texture wasn't cheesecake, was more like a whipped cream. And the glaze at the top was too runny. Was tasty but we love cheesecake and this just wasn't right. I seemed like it must have been frozen as the box was real cold, colder than usual. Very disappointed with this purchase.

They have sent a stale cake piece through Uber Eats and which has lead to a bad health for me, I have attached pictures. This is not expected from a such an old bakery chain in Australia, really disappointed.

Today I bought a fruit flan that was terribly soggy on the base and made with stale sponge . It's nothing like I remembered it. Presentation was poor and so was the taste. I wish I'd read the reviews instead of buying this $37 cake and gone to Coles or woollies instead By far one of the worst cakes I've ever tasted in my life! Do yourself a favour save your money!

Ordered the strawberry torte and the sponge was extremely dry. Shop offered to exchange and were nice about it. Second cake also very dry sponge and the cream was frozen. I thought these cakes were sold fresh? Im very disappointed at the quality of this batch as I ordered last week and that one was fine. If the cakes are being sold from frozen then why are they charged at $60 per cake??

I always get my cakes here. I also had a cake made and they did a fantastic job. It tasted delicious!

The girl working there is so quick i mean she is straight infront of us till we decide and don’t have time to think before we get a cake she wants to finalize the payment quickly

Fruit flan we bought yesterday was not fresh, sponge crumpled wasn't soft and the custard was frozen. I called the store the person said he'll get back to me but no phone call retuned. Won't be going back there again.