The Australian Unity Dental Centre

Reviews, get directions and contact details for The Australian Unity Dental Centre

Address: Mezzanine, The Block Arcade, 282 Collins St, Melbourne VIC 3000, Australia

Phone: 1300 700 541

Website

State: Victoria

City: Melbourne

Zip Code: 3000

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews

Dr Naser Albarbari was extremely quick and professional taking only 10 minutes to remove a difficult wisdom tooth. Provided his personal number to be kept updated after the surgery, very friendly. Highly recommended!

 8 years ago (05-01-2018)

There are so many bad reviews on here. But I had one of the better dental experiences I've had at the CBD clinic. The desk staff were really pleasant and my appointment with michelle zhu was thorough and caring. Highly recommend her. I didn't feel rushed out, she took the time to explain everything. They also allow pay way payment plans for the more expensive treatments. 👌🏻

 8 years ago (27-11-2017)

I went here yesterday to get a filling. The reception staff and dental nurse were lovely.

However my appointment with Dr Mahmoud Metwally was not as pleasant. I'm sure he is good at his job, I don't really know as my appointment had been shortened due to a delay in the previous, and therefore was told I was unable to get my filling in this appointment. It cost me about $85 for the appointment and the test to check which teeth need to be filled. I'm not upset about that cost, but am upset I'll have to pay yet another consultation fee on top of approx $215 for the filling.

However, I didn't express any concerns in my appointment, but that didn't prevent the dentist from telling me off. He told me off for incorrectly identifying between 1 and 10 the level of discomfort I was in, I can only describe from what I know, so maybe 1 to 10 isn't the most effective method maybe asking if it hurts as much as x since it seemed to really annoy you. 

I also got lectured for booking a 30 minute emergency booking (I have no idea what he is talking about as I did it through health engine and they just show you what's available not what type of appointment it is). He said 30 minutes is not long enough and made me feel like it was my fault, he should be happy he's making even more money out of me. What was weird though was when I went to reception she booked next week's appointment (which I'm about to cancel and go to melbourne dentist clinic instead as I've heard good things) and she said it was 30 minutes. So is this standard or emergency? I don't know.

 8 years ago (02-05-2017)

It's horrible they are straight out of dental school. I originally had an amazing dentist here but he moved on to a better place. I got a new dentist got her twice. Very condescending and so bossy to the nurses. Walked out of there twice now hating myself after the constant put down. Will never go back and will change my insurance to someone else. Shop around people this place is terrible! I'd be happy to pay more for someone who respects their clients and the staff.

 9 years ago (02-12-2016)

Worst customer service, the reception were so rude and arrogant af. Will never return!

 8 years ago (13-10-2017)

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The Australian Unity Dental Centre

Reviews, get directions and contact details for The Australian Unity Dental Centre

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