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Reviews, get directions and contact details for Pacific Smiles Dental Melbourne CBD

Pacific Smiles Dental Melbourne CBD
"At Pacific Smiles Dental we’re passionate about improving the oral health of all Australians. We offer a broad range of general, family, and cosmetic dentistry services with an unwavering commitment to quality patient care."
Address: 1, 360 Bourke St, Melbourne VIC 3000, Australia
Phone: (03) 8600 1600
State: Victoria
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed


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Reviews
Such a terrible service there and I felt so frustrated after all. I booked a proper appointment, and clearly stated that the old cavity dropped and i need to do teeth refilling. But turn out they only give me 30mins. Without a careful checking the dentist only finished half dropped cavity on my tooth and leave half another hole. Not mentioning i got a pain-full injection. That was just a nightmare started, i have to make another apportionment, and wait for the same dentists as their policy. However at my appointment day she was sick leave. I received the call at earlier morning to notice me my appointment had to be canceled, but they can arrange another dentists with different time. And I agreed. I arrived clinic, the dentist told me he couldn't help me today. Simply because it was not enough time for my filling. Are u joking me ? Turn out that it was nothing i can do. It was so frustrating. After I traveled and had my work off, I can't accept it. The lady manager who suppose at-least to say a sorry told me it happens people get sick. I can understand that, but where is the clinic management. Leaving me a customer with no choice that i can only accept it and it happened twice . I would say it is so terrible to experience such a poor customer service. The rudest manager i have ever seen.
7 years ago (30-03-2018)
Definitely worth avoiding. Wasn't busy at all when i visited, but was left waiting over an hour seeing all the other patients who arrived after me leave before I was even seen. Gave up and left, 20 minutes after I left I got a phone call asking if I was coming back. When I told them why I left, they just asked if I want another appointment rather than apologizing.
7 years ago (27-03-2018)
Dr Houman Larijani is an excellent dentist, compassionate and highly skilled. Would recommend to my friends and family.
7 years ago (17-04-2018)
Really disappointing on a number of levels. Regrettably re-booked after being stuffed around to no end on a previously booked appt, only to be very disappointed with the lack of communication, and respect for peoples time once again.
7 years ago (02-03-2018)
I have had nothing but a perfect experience at Pacific Smiles so far. I have a long history with my teeth starting from when I was a child and the dentist chair is a very familiar place for me. My first dentist in Melbourne Freedom Dental which was overpriced and did poor, frantic unprofessional work and I didn’t realize how poor it was until I saw Dr Poya Hasmat at Pacific in the CBD. To be honest the main reason I tried Pacific was the no gap checkups with AHM by medibank private health, but I have no plans on moving on. He is kind, professional and amazing at what he does. I have had a filling and a crown leaving the office confident and informed. Thank you for restoring my faith in dentists after a faulty crown at Freedom I am confident I am again in good hands.
7 years ago (09-02-2018)
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