TerryWhite Chemmart Mt Ommaney

Reviews, get directions and contact details for TerryWhite Chemmart Mt Ommaney

Address: 1/171 Dandenong Rd, Mount Ommaney QLD 4074, Australia

Phone: (07) 3376 8788

Website

State: Queensland

City: Mount Ommaney

Zip Code: 4074

Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews

Terrible service and very rude way of communicating with customers. Customers with prescription come to get their medicine which matters personally and health wise a lot to them.  The prescription they will take will affect them and their health condition on which lot 
is dependent . It might not matter to some rude pharmacist whose is just selling a medication but for somebody who is going to use that medication , it matters a lot. 
I purchased thyroxine medication (Aspen Pharma Pty. Ltd) prescribed by the doctor, pharmacist (not mentioning the name) didn't tell me it needs to be refrigerated. She did tell me about what thyroxine will do in body and was in hurry and handed it over to other guy at counter to finalize the sale . I purchased it , took the bag and came home. I came to know about refrigeration conditions, when I checked the box in the morning to take the tablet . It 30°Cplus temperature nowadays. The box says that it can be stored at room temperature for 14 days at temperature below 25°C and then unused medication needs to be discarded. The potency of thyroxine is reduced if not stored in proper conditions. There is no point of taking that medication.
  Feeling doubtful and stressed , I rang the terrywhite chemist mount ommaney , the pharmacist says a lie "i distinctly remember i told you to refrigerate it and there is nothing we can do". Telling her, she is not right, she didnt tell me anything about specific storage conditions, she again spoke so rudely. Why wouldn't I remember to do that when it matters to me the most. She was so rude and extremely non sympathetic while talking . This shouldn't be the way to respond to customers !
Medicine is not taken for Fun, its needed and is very important for a person who is taking it ! Being a pharmacist and such a big medical store , a little bit nice and accurate service is definitely required .

      
      
      
 7 years ago (21-01-2018)

I and my family have been a client at Terry White  Chemist Mt Ommaney since they opened. They are a great bunch of people never too busy to help out with some good advice or a recommendation. 
 Don't waste your time going to a GP for a flue jab  go see Geoff he is the best. Tell him Ron sent you   lol

 8 years ago (02-05-2017)

Received the worst customer service by a rude woman named Rebecca. Had a foul look on her face when I asked a question and was answered very rudely, if you don't like your job leave. I must give credit to Runal who politely corrected her wrong doing.

 8 years ago (20-07-2017)

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TerryWhite Chemmart Mt Ommaney

Reviews, get directions and contact details for TerryWhite Chemmart Mt Ommaney

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