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Reviews, get directions and contact details for Swimwear Galore

Swimwear Galore
Address: 138 Malop St, Geelong VIC 3220, Australia
Phone: (03) 5229 9100
State: Victoria
City: Geelong
Zip Code: 3220


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I came in to the Geelong store after hearing a really great review from a friend saying how helpful and informative the staff member who helped her was. I went in and was sorely disappointed. I was greeted politely, but when I tried to explain what I was looking for (expecting the same service as my friend) the lady who greeted me was condescending and clearly didn't care what I was saying. Instead of listening to me she interrupted me half way through and told me where the item I was talking about was, and where my size was, but that wasn't what I wanted just then. I was hoping for some helpful, professional advice and I was treated like an idiot. So, embarrassed and wanting help I asked another staff member about the price range on a type of suit. She looked at me like I was thick in the head and said "there are lots of different prices for those". Yeah, that's what I was asking? When I finally tried something on, no one came to offer me any advice or ask how I was going. I would have appreciated that, I don't shop for bathers often! I didn't get to talk to many of the younger staff, but the one I did seemed cheerful and friendly, so that was refreshing after being made to feel like an idiot by the more senior staff. I was prepared to spend some money here but I left feeling embarrassed and angry.
8 years ago (18-12-2017)
A few days ago I saw a rash vest but pointed out it had water staining on front .They offered to order a new one for me. Rang late Thursday to say it had arrived. When I said I'd try and get in the next day or it'd be next week the comment was "We only hold an item three days" As a result my husband made a special trip to pick up the vest the next day. When he returned he made comment to say Jan had bundled the item in at great speed. I lifted the unzipped item out only to see the identical watermarks still there. I phoned to advise them they had given me the old garment only to be told it couldn't possibly be the case as they'd returned it.. I advised I would be returning the garment for a refund immediately. Other than to make comment that I'd returned for a refund (for benefit of other customers ?) there was no other dialogue other than that necessary for credit card refund. Draw your own conclusions........
8 years ago (24-11-2017)
Staff busy chit chatting around counter on a Sunday arvo. Couldn't be bothered to serve us, so I helped myself online!!
7 years ago (27-02-2018)
I went into the Geelong store and was greeted cheerfully and invited to ask for assistance if needed. I told them what I was after and was then taken to the area of the store best suited to my size and shape. Within 10 minutes I had made my purchase and will never buy swimwear anywhere else. Outstanding service.
8 years ago (25-09-2017)
The place to go if you need some colour in your budgie smugglers (the pattern/styles, I mean!). Eyes straight ahead please past the dressing rooms! Friendly and really helpful people. Fitzroy store is a tad bigger but harder to move around!
8 years ago (16-03-2017)
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