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SkyBus Lounge

  1. Auckland
  2. Ponsonby Transit Station

Reviews, get directions and contact details for SkyBus Lounge

SkyBus Lounge
Address: 396 Queen St, Auckland, 1010, New Zealand
Phone: 0800 759 287
State: Auckland
City: Auckland
Zip Code: 1010


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Reviews
Although the service was quick and efficient, the customer service was far from it. When a young man with broken English was trying to find out how to get to the domestic terminal, the female bus driver spoke to him in a rude and dismissive way. As a native english speaker, it was not clear to me that the bus does not go to the terminal and, unlike the excellent Melbourne service, there was no information given whatsoever. As a paying customer this man was entitled to more. I appreciate that driving the 3.05 bus must be quite tiring but a question as simple as this could have been answered in a more polite manner. Not so much as a thank you to customers at the end.
7 years ago (01-01-2018)
You can pre-purchase tickets online and is $1 cheaper for an one-way ticket. Services are pretty frequent and the ride is about 30-40 minutes from the airport to Auckland city centre. The bus drops off is along Queen Street, opposite to the Civic Square. However the connecting shuttle buses from the city centre to accommodation only stops at limited places. I stayed near the Sky Tower and was told by the shuttle bus drivers that he doesn't go there.
7 years ago (31-12-2017)
Why is there no adress of the bus stop on the ticket? I'm about to miss my flight right now because google maps showed me the wrong adress. I called the phone number of skybus but it said I called not within the opening hours even though I was.
7 years ago (19-03-2018)
Easy buying ticket online. Nice lounge to wait in on Queen Street. Bus arrived on time. Roadworks near AKL slowed us down but got to the airport in under 45 minutes on a weekday morning. A fraction the cost of a taxi.
8 years ago (07-11-2017)
Great lounge, informative screens, friendly staff, clean vehicles and a convenient pickup schedule.
7 years ago (14-03-2018)
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