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Skechers Pacific Fair

  1. Broadbeach
  2. Bonogin Shoe Store

Reviews, get directions and contact details for Skechers Pacific Fair

Address: Pacific Fair Shopping Centre, Hooker Blvd, Broadbeach QLD 4218, Australia
Phone: (07) 5539 8887
State: Queensland
City: Broadbeach
Zip Code: 4218


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Reviews
Disgusting customer service and return policies!! I purchased these sneakers on Tuesday, and wore them 'inside' for 20min before work on Wednesday morning. They were very tight so I opted to wear my Vans to work instead and intended to take them back that evening. Got sidetracked and eventually went back to the store Saturday afternoon with the sneakers in immaculate condition as purchased, their original undamaged box and receipt. I didnt want a refund just the next size up as im 13 weeks pregnant and forgot my feet swell up during pregnancy.. I was immediately told "No we won't take these back as the dont look 'shiney' and the sticker on the bottom has been pulled off" They mentioned scuff marks on the bottom of the sole I said show me, impossible as they were worn only on tiles for 20mins in my home!! They couldn't point out where and decided to point at the sticker peeled off and them not being 'shiney' Absolutely ridiculous!! Esp considering their website says 'Not worn outside' My husband and I have been purchasing all our healthcare footware from this store since 2018, and have always been so happy with the service and selection of shoes on offer. Definitely will not be returning to Skechers Pac Fair, its actually turned me right off Sketchers in general.
What a great experience at this store today. I was served by Rachel she was so lovely and very interested in helping me. She helped my try on a number of shoes as im quite fussy until I found the perfect pair! 5/5
Great products. Really good shoes so comfortable. Great prices. Give them a go you will not be disappointed. So easy to care for. Try them now.
Yesterday I was served by Rachel while late night shopping. She was the most wonderful staff member and made my decision extremely easy. She was willing to have a chat and provide many options. I would definitely go back just to be served by her! I rarely write reviews on customer service as I also work in retail but she was absolutely incredible!
Was served by Rachael on Friday and what an angel. Looking at these reviews shows she knows what she is doing and I’ve witnessed it and she does a phenomenally. Very polite, knowledgeable and friendly. I’ve been into some sketchers shops and I have not received service like this. Other Staff need a lesson from Rachael on what good customer service is, what an asset to your business Sketchers. Keep up the amazing work Rachael I’ll be coming back
Last week my grandmother and I went into sketchers and was served by a lady named Rachel. We were both amazed with her customer service, how caring she was and how easy she made the exchange of shoes. By far, the greatest customer service experience I have ever seen. 10/10 and would definitely shop there again.
We’re visited the store on Sunday 26/6at 3:50pm. The staff was very rude, bad customer service skinny lady. Never come back again. Hope store owner read this message
Good helpful service and large range espcially for kids light up shoes!!!
We went into the Pacific Fair Store today & received the absolute best Customer Service from Rachel that we have had anywhere in the world. Super friendly, very helpful & very knowledgeable. We ended up buying 2 pairs of shoes & with service like that we will become regular customers.
We visited this store Thursday 25th March 2021. Our service by Rachael was amazing. She was very knowledgeable with the products and patient, kind and a pleasure to be served by. Instead of 1 pair we purchased 2 :
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Skechers Pacific Fair map

Directions to Skechers Pacific Fair with public transportation

Pacific Fair Shopping Centre 270 meters
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Broadbeach South station 320 meters
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Sunshine Bvd at Bordeaux Street 360 meters
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Sunshine Bvd at Bordeaux Street 390 meters
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Gold Coast Hwy at Peerless Avenue 480 meters
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