Sigma Healthcare

Reviews, get directions and contact details for Sigma Healthcare

Address: 3 Myer Pl, Rowville VIC 3178, Australia

Phone: (03) 9215 9215

Website

State: Victoria

City: Rowville

Zip Code: 3178

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Great staff, very accommodating. I have been sub-contracting to Sigma Healthcare for over a year and they always assist in helping me deliver my services in the most efficient manner.

I'm a soon-to-be ex customer of Sigma Pharmaceuticals.  They used to provide acceptable service up until about 5 months ago when they lost the Chemist Warehouse contract.  Since then, problems seem to have crept in and are getting worse. Deliveries come very late in the day, if at all. They make an unacceptable number of picking errors, which wastes my time to have to rectify. They have reduced their order cut-off times from midnight until 7:00pm and now temporarily 4:00pm.  This is unrealistic for me as a customer because I'm busy in my business and doing other things in the afternoon. I tried to send my order today before 4:00pm, but guess what? Their online ordering portal Netstore crashed.  Oh, and the stock levels on Netstore are sometimes incorrect, so you'll order something thinking it will arrive the next day, but when the order arrives, you find that it's gone on backorder. I tried phoning my order through, but was on hold for 10 minutes before I gave up in frustration.  I left my phone number for a call-back which I am still waiting for - 1 hour later. I've signed with another wholesaler, and if Sigma are unwilling or unable to solve their problems, they'll lose other customers too.

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Reviews, get directions and contact details for Sigma Healthcare

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