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selectability

  1. Townsville
  2. Townsville Health

Reviews, get directions and contact details for selectability

About

Specialist community services organisation in psychosocial disability, community mental health and preventative mental health supports and education.

Story

Specialist community services organisation in psychosocial disability, community mental health and preventative mental health supports and education.



"selectability exists to improve the mental wellbeing of regional Queenslanders and contribute to suicide prevention. We are one of the largest providers of NDIS mental health services in our region - our team has helped hundreds of people access and implement a plan of their choice.We partner with state and federal governments and key health organisations to deliver vital programs around mental wellbeing and suicide prevention including support for carers.Our footprint extends from Cairns to Rockhampton with offices in Ingham, Palm Island, Townsville, Charters Towers, Mount Isa and Mackay. We pride ourselves on providing services that are flexible and tailored to the needs of the communities we support."
Address: 66-68 Charles St, Townsville QLD 4814, Australia
Phone: (07) 4724 6800
ua.moc.ytilibatceles@noitartsinimda
State: Queensland
City: Townsville
Zip Code: 4814


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
I uh don't quite understand the whole system yet even 2years under this quite large prodominatly NDIS funded company I mean they pick me up they drive me around then another day we do it all over again..its cool but to me just another system I mean they will dump you just as fast as the moneys out and to this day apart from transport help I don't see how anyone apart from select ability mostly benifitted from the 130grand budget over the last 2 years..im not saying that's a bad thing..creating jobs and putting fuel in people's cars all helps the economy but apart from being driven around even though I hold a licence and have someone to chat to when im alone there has probably not been much benifit for myself in any regards.. I think the NDIS was created for "jobs" and probably not so much the participant but it is just my theory Why is the hr rate so high in Townsville and mt isa which I won't mention if the company is non for profit..we know everyone has overheads but im talking your average mechanic and then some.. I do like alot of people who work here and the happy personalities though after being rejected for some help that could have actually helped me..the uh NDIS instead just added 120grand more useless money to the budget Yay me now I have 1/4million dollars in funding for some one to drive over and talk to me that was in a sarcastic voice Its it really a budget to assist me at all?? Or is it about making a big company a little bit bigger?? And get some free coffee
Please don’t let these people into your family’s lives. Despite the calls and emails that I have sent asking for support that is at a regular time, and pleading for consistency in workers so we aren’t dealing with complete strangers every week and someone can start to help us, I have only experienced that selectability workers do not care, and that team leaders will not help. They charge at the highest possible rate $56.81 per hour - this was $48.14 just in June 19 and do not even bother to call you when they don’t have a worker coming when you expect them. I have spoken to clients and workers, and know I am not alone in being treated this way. I hope that others do not make the same mistake as we did, and chooses a support provider that will actually support.
Minus 5 billion stars for Karine OUTRIGHT LYING TO ME about availability!!! She was OBVIOUSLY JUST AFTER THE NDIS MONEY BUT SELECTABILTY ABSOLUTELY FAILED some support workers were excellent, shame they're NOT ALLOWED TO FFS AVOID AT ALL COSTS
6 weeks without Supports shift cancelled with only minutes notice. Nil compassion or understanding from management.
Shift changes without notification, cancelled shifts without notification, shifts cut in half without notification, I tried to leave a complaint which resulted in a promise of a call back from management by the end of the week, it's been 3 weeks since that date
I have support worker cone they are amazing they always ring if they don't have a support worker it doesn't happen all I love the girls that come here
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