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Segals Outdoor Furniture

  1. Osborne Park
  2. Osborne Park Furniture Store
  3. Western Australia Furniture Store

Reviews, get directions and contact details for Segals Outdoor Furniture

Segals Outdoor Furniture

About

We carry Perth’s largest range of quality outdoor furniture and stylish outdoor accessories all at unbeatable prices.

Story

Turn your patio or alfresco into a luxurious space with a selection of quality outdoor furniture and matching outdoor accessories. An outdoor room is the perfect place to enjoy time with friends or family and makes a valuable addition to any home.

With a large range of outdoor furniture and outdoor accessories we have something to suit all types of outdoor spaces, as well as a variety of colours and styles to match your existing home décor.

At Segals we carry Perth’s largest range of quality outdoor furniture and stylish outdoor accessories all at unbeatable prices.



"Perth's Largest range of Outdoor Furniture and Accessories, all available IMMEDIATELY. We will never be beaten on Price ! Click and Collect, Home Delivery and Freight to WA."
Address: 5/470 Scarborough Beach Rd, Osborne Park WA 6017, Australia
Phone: (08) 9204 5088
ua.moc.slages@ofni
State: Western Australia
City: Osborne Park
Zip Code: 6017


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Read the fine print in store, online and in all documents. Buyer beware. We did not see the fine print statement in-store about “imperfections” aka defective manufacturing and shipping damage and staff did not alert us to it before taking our money. One could be mistaken for thinking such a message referred to display stock. Nope, the brand new items were defective. If selling known seconds, why is the display stock perfect? The message should have read: ‘scratch and dent sale, purchaser assumes all risk and accepts the product in any condition whatsoever. You waive all rights; there is no warranty’. After several argumentative emails we were able to swap the worst six of 10 chairs for decent floor stock. EDIT: Segals reply verifies they don’t understand the issue - they know they are selling damaged goods, but failed to make it obvious and clear to the consumer. If the discount is being offered due to poor quality, say so. We had no idea. If it is a ‘scratch and dent’ sale, then display furniture that represents the faults/quality, or sell floor stock as is.
Dropped into Segals today after looking around for an outdoor setting. Was helped by the wonderful Emma. I had specific needs as required for a balcony. Emma helped find the right setting. No pressure sales tactics. I was also after cushions I saw online and after describing them Emma knew exactly which ones I wanted and got me the cushions from the storeroom rather than on the shop shelf. Emma explained how to look after the setting and also answered all of my questions. Very cheerful salesperson who was genuinely interested in what we wanted. Very happy with the whole visit.
The moment we walked into the Segals showroom we were impressed by the range We spoke to Steve a team member who was extremely helpful and was knowledgeable about the products His advice helped us choose the right settings for us We spent more than originally planned but we are satisfied the extra spend on better quality is an investment for longevity We met Greg who is an owner and we chatted about the quality of his stock We had looked around both online and other stores and Segals is great quality for reasonable pricing. I am pleased to support a west Australian owned company Thank you Greg and Steve for your advice and excellent service.
I was very impressed by how helpful the sales team was during the process. At no point did I feel pressured into the sale or directed away from the style I was looking for. The delivery team went above and beyond to ensure my order was handed over to me despite very tricky street parking and tight clearances. All in all a great experience, I will be going back to them for my next setting.
Having bought an outdoor umbrella 9 months previously from the more expensive range we were very disappointed when the customer service side of the business were so difficult to deal with. We finally met Dave who was very polite and understanding and said he would ensure the repair was completed. However, when we returned to pick it up and were told that we needed to finalise a part the repair ourselves, we suggested that it be left until it was workable. Dave was on leave and the response we received was extremely rude. The employee told us that if we left it there it would be thrown in the trash. What. a way to treat customers. Last time we shop at Segals!
Absolutely dreadful customer care! It’s now been 3 weeks and I’m still waiting on a response from the customer care team so much for 2 business days. I’ve emailed 3 times and spoken to the Osbourne Park team who said it’s "not their problem and to take it up with customer care". Would be nice if customer care actually responded though…All for supporting WA locally owned and family businesses who claim to "pride themselves on customer service” but this one is an absolute joke. Thanks for wasting my time.
We have always purchased furniture from Segals though our recent experience , has been appalling. Please do not be attracted to their low prices . The first table we unpacked had a deep scratch in the teak wood. We submitted an online request which we were offered either a $30 discount , exchange to a floor display or could transfer a new table . I was told if I just got some sand paper I could sand it back ! They organised a new table and this one was even worse ! Missing corners and dents in the frame work and table top was blotchy and looked like a return product . I then called the store to tell them and ask them if I could just purchase my old table back so I could try to piece together a semi perfect table . The girl on the phone was very rude and said she can’t check with the warehouse at the back of her store and don’t handle complaints in store or on phone and have to lodge an online request / complaint . I then did this to be told the table is acceptable and the scratches and blot marks and stains are common with teak. I then clarified , that you’re not understanding me I just want to purchase my old table back to witch they replied they don’t sell individual tables . When I returned my original scratched table top back to the warehouse , I noticed they were wrapping it perfectly back into the box that they took my replacement table from, ready to give to the next consumer as a new product. What was even more concerning us there were 2 other customers also returning damaged stock. Please pay a little extra and go to a reputable company. Please do not purchase from segals . Do your homework , look at product review. I honestly wish we did. We were planning on purchasing more settings but now looking elsewhere after our experience .
Terrible. I wanted to support local business owners rather than The big companies and it was a big mistake. Purchased a teak table with the added teak shield, but whenever any moisture touches the table it stains. I’ve sanded it reapplied the shield numerous times and the stains reappear under the new shield. Staff were very rude and just said take it up with customer care, they couldn’t give a stuff either. Told me that’s how it is. We had a coffee table arrive from a competitor the same week and it has a far more protective coating on it. Segals management won’t acknowledge my complaint, so here I am leaving a negative review
Horrible delivery service. Did not get a delivery SMS as stated on the invoice. I had to call to check on the timing. I was told at purhase the delivery guys would help with unboxing of furniture in the backyard. 2 delivery guys came with a big box. After I signed for the delivery he just walked off. When asked if they were going to help, the other said the box was not going to fit through the front door and left. Called the team to which they said they had other deliveries to attend to and would not be able to even help me to unbox it.
Customer service was very helpful when I wanted to change my order. Paid the difference and picked up from the back. Effortless and quick. Well done.
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