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Samsung Marion

  1. Oaklands Park
  2. South Australia Electronics Store

Reviews, get directions and contact details for Samsung Marion

Samsung Marion
Address: 1/297 Diagonal Rd, Oaklands Park SA 5046, Australia
Phone: 1300 425 299
State: South Australia
City: Oaklands Park
Zip Code: 5046


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
We had absolutely fantastic service from Alex, answered all our questions we had and went out of his way to help us, without us even asking specific questions. We will be going back here in the future solely for Alex and his amazing customer service.
7 years ago (25-02-2018)
Had to wait for half an hour after the appointment time with people constantly telling us just a couple of minutes. If there is an extended wait then just be honest. Don’t give us unrealistic expectations of when we will be seen. Then we get attitude from the staff because they couldn’t fix the problem to our satisfaction on our second visit. The. We had to come up with a solution in the end. Hopeless!
7 years ago (08-01-2018)
Very poor customer service and arrogant attitude from staff. 15 minutes late for a 12pm appointment after receiving a text to say they are running late only to be told "sorry you lost your appointment, you can wait until we can see you but we don't know how long that will be or we can make a new appointment for another time". They only open at 11am so where did my appointment go in an hour and they were running late? Been here previously and other staff were more helpful and polite.
7 years ago (12-11-2017)
Went into store. Service was ok from a man there but female wasn't particularly friendly. No phone at store so you can't contact them before you go down to ask about stock which is minus a star given they sell phones and causes me to waste time going there. Once there, they didn't know much about their products apart from what was on the box so couldn't be much help on harder questions so minus a star. Then asked about the refund policy to be told no refund on change of mind even if un-opened. Showed them the Samsung website which says 14 day change of mind if un-opened and still couldn't guarantee it. Minus a star. The person then called his manager on the phone who also said no and then when he said about Samsung's website said maybe, maybe not. Minus a star. Also don't price match other stores which seems strange. Overall, go to the Apple store and see the service level difference. Samsung didn't really seem to want the business.
7 years ago (26-11-2017)
They dont even know how to put screen protector on mobile. I went twice to marion and no one did good job. Had to wait for half an hour to put one screen protector
7 years ago (16-10-2017)
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