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Reviews, get directions and contact details for Reef Encounter

Reef Encounter
"Reef Encounter – A Floating Boutique Hotel on the Great Barrier ReefStep aboard Reef Encounter, our floating boutique resort, for your Great Barrier Reef experience. Live and sleep on the reef and see it at its best – day and night! Reef Encounter is an excellent alternative to a resort based holiday and a fantastic upgrade from a day trip. With daily departures from Cairns by boat or helicopter, stay for one or as many nights as you like in superbly appointed staterooms all with ensuite, or indulge and upgrade to our VIP Top Deck Club."
Address: 100 Abbott St, Cairns City QLD 4870, Australia
Phone: (07) 4037 2700
State: Queensland
City: Cairns City
Zip Code: 4870


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM


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Reviews
I did my Open water dive certification with Reef encounter in a 3 days/2 nights live aboard excursion and it was excellent. The instructor Joe was great and also the rest of the crew on board Santiago, Archie, Miguel, Lu, etc, which were always helpful. The food was good and the rooms were really comfortable, even the bed was better than mine back home. I fully recommend going diving or snorkeling with Reef Encounter.
Magical! I honestly couldn't fault my experience with Reef Encounter. I had the pleasure of doing my open water course with Reef Encounter. I had an amazing trainer, Gabriel was incredibly patient with my partner and myself as he taught us valuable knowledge about diving. He was able to make me feel at ease and relaxed under the water. His experience and knowledge were invaluable, I feel like I was lucky enough to learn from the best trainer on the East Coast.
We had such an amazing time on Reef Encounter and would definitely recommend this trip if you are in Cairns. We did a 3 day, 2 night trip dive trip and had a spectacular experience. The crew were incredible and really went out of their way to make the trip extra memorable. Marina the purser and Andreas the dive supervisor are worth special mentions and Shiv the photographer was excellent too. The rooms were comfortable, the meals delicious and the common areas were a great space to make new friends. Highly recommended, we can’t wait to return! xx
We were fortunate to spend three incredible days on the Reef Encounter boat, where I had my first-ever encounter with the Great Barrier Reef and enjoyed my very first dives with a team of incredibly passionate individuals. Huge thanks to Santiago, Francisco, Joe, Lou, and literally every single person on board for making this an unforgettable experience. The true highlight of the trip was the warm and intimate atmosphere created by these amazing people, allowing everyone to fully savor the experience. And in a like manner, undeniably remarkable stare into the eyes of sharks in the flesh! I'm uncertain when we’ll have the chance to revisit Australia in the future, but when we do, reuniting with this fantastic team is undoubtedly a major reason for it!
We did the Top Deck with Reef Encounter. Absolutely worth it, especially if you are infrequent divers. We had the most amazing experience on the @reefencountercairns I can’t say enough about how incredible it was. The crew were all amazing. The food was fantastic. The gear was good quality, well organized and well kept. The crew really did make it a great experience. From helping you get your gear on to delicious well balanced meals. Loads of vegan options! Then there is the whole diving on The Great Barrier Reef. We saw so many amazing things: Sharks, turtles, jellyfish, crabs, lobsters, barracuda, puffer, clown Nemo, blue tang Dori, parrot, sea cucumber, nudie branches, morish idols Gill, star, and schools and schools of different fish. Also a special thanks to our guide Bernat Dino. He was a fantastic adult babysitter!! He did a great reintroduction to diving letting us get comfortable again. Then we didn’t have to worry about where to go once we got out, he found all the things then got us back to the boat, that’s the hard part! We would do it again?? Absolutely Do we recommend it?? Hands down, yes Is this something we will remember and talk about forever?? Yep! #reefencountercairns #lifeexperience #diving #greatbarrierreef #divingthegreatbarrierreef #turtle #featherstarfish #lifememories Bleepbloop signing off Reef Ex. style
My husband and I had such a wonderful time with Reef Encounters. We spent most of our time diving with our AMAZING guide/valet Jip. She was such a great guide—we saw a turtle, sharks, octopi, and so much more. Strongly recommend having her has your valet and/or guide! She went out of her way to make sure we were comfortable and that we had great diving sessions. She really made our trip amazing!
Love the experience with the crew . The team onboard take care of every detail from safe try to your comfort. I really appreciate for the concern of the two crew specially to Gabriel making this experience most memorable out of all my dives. I don’t remember the girl name in the photo among the crew special thanks to her for arranging my powered googles
I absolutely had the best time on Reef Encounter! The diving was world-class, crew was amazing go Santi! and very social, dive equipment was well taken care of, the food was very tasty and the rooms were comfortable and very spacious. I even got a room for myself! During the 2 days on the boat, I did 6 dives. Everything was very well organized and scheduled, and we visited a few different really good dive sites. The highlight of the trip for me was the night dive. During the dive we were surrounded by hunting Giant Trevallies, White tip reef sharks and Grey reef sharks; an unreal experience! Being a solo traveler, I found that it was very easy to meet new people on board. On the way back, the Reef Encounter guests got a private seating area on the transfer boat, and there were fruits, cheese, biscuits and wine ready for us. Perfect end of a perfect trip, I’ll be back for sure!
Me and my partner spent 4 days and 3 nights aboard getting Scuba certified. We had a great experience with them, the instructors were knowledgeable, patient and very helpful. The gear was well taken care of and not lacking in any way. The food was very good and plentiful. The rooms were spacious and clean. The staff were joyful and everything on board was tip top. Loved our time on the GBR with Reef Encounter. The only gripe was that the underwater photos were 3 times more expensive on the live abroad than on the day boat. That’s a serious markup between the 2 boats.
This is a really professional company that will absolutely take care of you for your trip out to the Great Barrier Reef. Right from the point we were welcomed aboard the transfer boat Reef Experience, the trained staff were so helpful and clearly had a safety first approach. After a 90-minute trip, we reached the main accommodation boat for two full-on days of snorkelling and/or diving. The safety first approach continued seamlessly, again with a friendly and helpful team to assist with any questions and concerns. The food tasted great, the rooms were a reasonable size, with air conditioning, the beds were super comfortable. There is plenty of hot water for showers. There were plenty of water sessions each day at 6.30am, 8.30am, 10.30am, 1.15 pm, and 3.30 pm with a night dive if you're scuba diving, and if you have the necessary experience. The team offers guides for both snorkelling and scuba extra charges, and if you're at all nervous at swimming, there are buoyancy vests, pool noodles, and life rings. I'd say this is definitely not 1st class accommodation, but it's all the better for it. It's a really effective working dive boat. It's clear from the first time you meet the team that they all love what they do and that they love enabling their customers to enjoy the experience too. Definitely can't recommend these guys highly enough. We'll done Reef Encounter.
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