Ray White Taigum

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Address: 217 Beams Rd, Taigum QLD 4018, Australia

Phone: (07) 3630 8787

Website

State: Queensland

Zip Code: 4018

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

If I could give Ray White Taigum more than 5 stars  I would!! They are amazing!!nI have been a tenant with them for 10 years,  they value their tenants as much as their owners. If I needed anything fixed or wanted to do anything with the property they conversed with the owners and got things fixed or started Asap.nI would like to especially make mention of the Beautiful property manager Hope Dixon. She is honest professional,  knowledgeable kind, approachable and goes above and beyond of what is required of her. Hope has only been with the Taigum office a short time. She is an asset to their team . They are very lucky to have her. She genuinely cares.nI would also like to give a big shout out to  the amazing Danielle, !!  you have been with my property for so many years. You  lovely lady are a beautiful soul who is excellent at your profession. They are very lucky to have you.nnThank you so much Ray White Taigum I will miss you. nI recommend anyone wanting to sell, buy or rent to please  contact this office ,  Ask for Hope or Danielle you will not be disappointed, You genuinely  will be looked after. Thank you so much.nnKind RegardsnMichelle

I would give 2 x 5 star Google rating if I can. This branch is god send. I really wished I came across this agent many years ago otherwise they would’ve saved me with so much dilemma. Everything is A+ with management, sales and leasing.nIf you want your property and suburb to increase & do well, we need real estate agents like Ray White Taigum RWT to run the suburb as they bring in quality tenants and buyers at the best price.nFrom my experience in the past with previous RE agents, I find that hiring bad agents tend to attract bad tenants and bad outcomes which decreases the value of the suburb. They need to be pushed out of the industry.nRWT is filled with positive outcomes. Strongly recommended

If I could give negative stars I would and I don't say that lightly. Hope Dixon laughed at a situation over her tenant coming up to my property and abusing me and could not give me any straightforward answers to questions I have asked. She has the worst attitude and a 'can't be bothered' approach to the most simple of questions - I literally quote her saying to me on the phone; 'That's above my pay grade'. She was also arguing with me over security camera footage I have, saying it's a recording and not a video. What difference does it make and what's the point in arguing over that? It's literally proof of your tenant breaching their lease agreement and disturbing my comfort, peace and privacy under Section 21 of the Form 18a. Whether or not she could help with my situation, you are a professional representing an organisation and a landlord, perhaps act like a professional and treat others with respect. I know I am not a paying customer as the neighbour of her landlord, but I am still a key stakeholder within her professional remit.nnI understand and appreciate that Hope is just one employee for this branch, but your office is only as good your entire team and judging from other reviews, there is an obvious theme to their lack of professionalism and work ethic. I have since spoken with her team leader Siobhan after asking to complain about Hope and her treatment of me. Siobhan was way more professional in some instances and it's amazing what a difference it was and is all I wanted from the very beginning. Answering simple questions and actually appearing to show an interest to understand the situation whether or not it was real - including the smoking of my neighbour and also my neighbour coming up to my home and yelling/abusing me after I complained about her behaviour as is my right. They are two distinctly different issues, of which need to be taken seriously but Hope failed to see that. Siobhan after sounding completely displeased and was literally sighing to be dealing with me has said she will speak with the tenant as well as Hope in order to diffuse the situation and come to some sort of resolution.nnPerhaps some more training for the entire team on customer service is needed. When I go to rent out my property, I sure won’t be using these guys or any Ray White branch if that’s how they conduct their business.

Ray White Taigum team are an asset to the company. Always friendly, professional and prompt. Particular shout out to Hamish Lewis and  Chloe Dann. Both these people are professionals and wonderful human beings. Highly recommend Ray White Taigum.

I would like to thank and promote Tess Fielding from Ray White Taigum for the excellent care she has taken in managing our rental property over the last few years. As landlords, we have been very pleased to have had Tess working for us. She is polite, diligent, responds promptly to our calls or emails and is prepared to see any rental issue we have had, with maintenance or tenants, through to the finish. We have just sold our rental house and no longer need her services, but we certainly recommended her to the new owner. Thank you Tess!

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Ray White Taigum

Reviews, get directions and contact details for Ray White Taigum

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