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Reviews, get directions and contact details for Ramentic

Ramentic

About

Ramen Bar in Canberra

Address: Shop 134/24 Lonsdale St, Braddon ACT 2612, Australia
Phone: (02) 6152 0705
moc.liamg@arrebnaccitnemar
State: Australian Capital Territory
City: Braddon
Zip Code: 2612


Opening Hours

Monday: Closed
Tuesday: 12:00 – 2:30 PM, 6:00 – 9:00 PM
Wednesday: 12:00 – 2:30 PM, 6:00 – 9:00 PM
Thursday: 12:00 – 2:30 PM, 6:00 – 9:00 PM
Friday: 12:00 – 2:30 PM, 6:00 – 9:00 PM
Saturday: 12:00 – 2:30 PM, 6:00 – 9:00 PM
Sunday: Closed


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Reviews
Gave this place a try on a Saturday. Noodles were undercooked and starchy. Broth tasted like soy sauce added to hot water. A bit pricey as well.
7 years ago (03-03-2018)
Ramentic for me by far is the most decent place in Canberra to get a proper Ramen. Flavour and quality is almost close to the one's you get from Tokyo. And that is why I drive all the way from Gungahlin to Braddon every time. Ever since though, their customer service isn't very good. The owner/chef and the lady who always works on the floor only entertains who they want to entertain. They are not very welcoming to everybody, which didn’t really bother me at the time. I only go for the Ramen anyway. Today, I went with my mom, ordered a Ramentic with Extra Noodles (because it was written on the extras section on the menu and I was extra hungry, which I don’t have to explain). The server questioned me if I was sure I wanted extra noodles, if I have been there before and was aware of the portion size. I’m a regular and she’s always the one who serves me but didn’t seem to remember me at all. Of course, I was sure of what I asked for. Regardless, you should not be questioning your guests about their preferences. The way she said it made me feel like I didn’t have the right to order extra noodles which I was happy to pay for. The chef/owner served my Ramen but didn’t bring extra noodles, so I asked where it is and he asked back “you want it now?”. Obviously, I want it now. I won’t be eating my noodles later by itself would I? He went back with it explaining that people would ask for the extra noodles after they’ve finished their meals if there was more broth left, that noodles is going to get soggy if left for too long and that usually, “women” would not be able to finish it and it’s going to go to waste and that he hates wasting. He exerted a lot of his energy trying to explain all that when all I wanted was ramen with extra noodles. How hard was that? Don’t get me wrong, I’m also a chef by profession and I understand the craving of delivering a perfect, top of its quality meal to a guest-- but don’t go questioning them about ordering something that is available on your menu and stereotyping that they would not be able to finish it and put it to waste. That’s the least of your concern. It’s on your menu, they payed for it, you give it. I’m sure you know that in any business, wastage is inevitable. You have to have an allowance for it when you’re writing menus and doing food costing. It’s frustrating that you do not know who your regulars are or if so, do not know how to take care of them. Also, do not discriminate your guests. When you saw I was a lady, you presumed that I would not be able to finish my meal, but I did. I have been working in the hospitality industry for 8 years now and I’ve learnt that humility is the key to good customer service. As a chef, I would receive orders that would not really fit my standard or would find weird or would hassle me, but I do everything in my power to deliver because at the end of the day, I want my customers leaving happy and satisfied. It’s sad to see that you do not value your customers well enough. Good service always wins over good food. I won’t be back.
7 years ago (09-03-2018)
Decent to good Ramen but not at that price! Too much Braddon tax, you have to pay extra $3 for an egg which should be standard. Better places in the city.
8 years ago (12-12-2017)
Hole-in-wall type deal with quick service at a good price. Menu consists entirely of Ramen. Make sure to get the chili, regular is too mild. If you want better Ramen you need to leave Canberra.
8 years ago (10-12-2017)
Very tasty ramen! The chef is lovley too and pops out for a chat,.
7 years ago (26-01-2018)
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